Diagnostics menu
The diagnostics menu allows you to run tests that can help you identify and solve problems with the printer.
Menu item | Description |
PRINT EVENT LOG | This item will print an event log that will display |
| the last 50 entries in the printer’s event, log, |
| starting with the most recent. |
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SHOW EVENT LOG | This item displays the last 50 events on the |
| control panel display, starting with the most |
| recent. |
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PQ TROUBLESHOOTING | This item will print a series of print quality |
| assessment pages that will help troubleshoot |
| any print quality problems. |
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DISABLE CARTRIDGE CHECK | This item allows you to remove a print |
| cartridge to help determine which cartridge is |
| the source of the problem. |
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PAPER PATH TEST | This item is useful for testing the paper |
| handling features of the printer, such as the |
| configuration of the trays. |
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SENSOR TEST | This item allows you to test the paper path |
| sensors and switches for correct operation. |
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PRINT/STOP TEST | This item isolates print quality faults more |
| accurately by stopping the printer in mid print |
| cycle. Stopping the print or in mid cycle allows |
| you to see where the image begins to |
| degrade. |
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COMPONENT TEST | This item will activate individual parts |
| independently to isolate noise, leaking, and |
| other hardware issues. |
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ENWW | 31 |