Message

Description

Action

 

 

Wait for printer to

RAM Disk settings have been

No action necessary.

reinitialize

changed before the printer

 

 

 

 

automatically restarts, or external

 

 

 

 

device modes have changed.

 

 

 

 

 

 

Warming up

The printer is coming out of

No action necessary.

 

powersave mode. Printing will

 

 

 

 

continue as soon as warmup is

 

 

 

 

completed.

 

 

 

 

 

 

10.XX.YY SUPPLIES

The printer cannot read or write to at

1. Turn the printer off and

ERROR For help press

least one print cartridge memory tag

then back on.

 

 

or at least one memory tag is

2. If the error persists,

 

missing.

contact HP Support.

 

 

3. Press

for more

 

 

information.

 

 

 

 

 

13.XX.YY JAM IN TOP

There is a jam in the top cover area.

1. Press

for detailed

COVER AREA For help

 

information about

press

 

clearing the jam.

 

 

2. Press

and

to step

 

 

through the

 

 

 

instructions.

 

 

 

3. If the message persists

 

 

after clearing all pages,

 

 

contact HP Support.

 

 

 

 

13.XX.YY JAM IN PAPER

There is a jam in the media path.

1. Press

for detailed

PATH For help press

 

information about

 

 

clearing the jam.

 

 

2. Press

and

to step

 

 

through the

 

 

 

instructions.

 

 

 

3. If the message persists

 

 

after clearing all pages,

 

 

contact HP Support.

 

 

 

 

13.XX.YY.DUPLEX JOB

A duplex job was interrupted by

1. Press

for more

INTERRUPTED For help

interference as media passed

information.

 

press

through the output bin during

2. Remove one or two

 

duplexing.

pages from the output

alternates with

 

bin as directed by the

 

 

display.

 

13.XX.YY.DUPLEX JOB

 

3. Press

✔ to continue

 

 

INTERRUPTED Discard

 

printing.

 

top sheet and press ✔

 

NOTE: If JAM RECOVERY

 

 

or

 

= OFF some pages will

 

not be reprinted. Re-send

 

 

13.XX.YY.DUPLEX JOB

 

the missing pages.

 

 

 

 

 

INTERRUPTED Discard

 

 

 

 

top two sheets and

 

 

 

 

press ✔

 

 

 

 

 

 

 

 

 

ENWW

153