Chapter 13

For more information, see:

•“Recommended papers for printing and copying” on page 18

•“Information on paper” on page 98

Cause: The wrong kind of paper was loaded in the input tray.

Troubleshooting

Printouts are slanted or skewed

Try the following solutions if your printout does not appear straight on the page.

•Solution 1: Make sure the paper is loaded correctly

•Solution 2: Make sure only one type of paper is loaded

•Solution 3: Ensure that the rear door is securely installed

Solution 1: Make sure the paper is loaded correctly

Solution: Make sure that the paper is loaded correctly in the input tray. For more information, see:

“Load paper” on page 20

Cause: The paper was not loaded correctly.

If this did not solve the issue, try the next solution.

Solution 2: Make sure only one type of paper is loaded

Solution: Load only one type of paper at a time.

Cause: More than one type of paper was loaded in the input tray.

If this did not solve the issue, try the next solution.

Solution 3: Ensure that the rear door is securely installed

Solution: Make sure that the rear door is securely installed.

If you removed the rear door to clear a paper jam, replace it. Gently push the door forward until it snaps into place.

Cause: The rear door was not securely installed.

112 Troubleshooting