Mechanism error

Try the following solutions to resolve the issue. Solutions are listed in order, with the most likely solution first. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved.

•Solution 1: Clear the paper jam

•Solution 2: Remove objects that are blocking the print carriage

Solution 1: Clear the paper jam

Solution: Clear the paper jam.

For more information, see:

“Clear paper jams” on page 98

Cause: The product had a paper jam.

If this did not solve the issue, try the next solution.

Solution 2: Remove objects that are blocking the print carriage

Solution: Lower the print cartridge door to access the print carriage area. Remove any objects that are blocking the print carriage, including any packing materials. Turn off the product and then turn it on again.

Troubleshooting

Cause: The print carriage was blocked.

Carriage blocked

Solution: Turn off the product and open the print cartridge door to access the print carriage area. Remove any objects that are blocking the print carriage (including any packing materials), and then turn on the product again.

Errors 149