HP C4485, C4472, C4435 Cannot crop, Solution 1 Close some applications or restart your computer

Cannot crop

Try the following solutions to resolve the issue. Solutions are listed in order, with the most likely solution first. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved.

•Solution 1: Close some applications or restart your computer

•Solution 2: Empty the Recycle Bin on your desktop

Solution 1: Close some applications or restart your computer

Solution: Close all unnecessary applications. This includes applications that run in the background, such as screensavers and virus checkers. (If you turn off your virus checker, remember to turn it back on after you finish.) Try restarting your computer to clear the memory. You might need to purchase more RAM. Refer to the documentation that came with your computer.

Cause: The computer did not have enough memory. If this did not solve the issue, try the next solution.

Solution 2: Empty the Recycle Bin on your desktop

Solution: Empty the Recycle Bin on your desktop. You might also need to remove files from the hard disk; for example, delete temporary files.

Cause: For scanning, there must be at least 50 MB of space available on your computer's hard disk.

Borderless printing error

Solution: Borderless printing cannot occur with only the black print cartridge installed. Install the tri-color print cartridge.

For more information, see:

“Replace the print cartridges” on page 71

Cause: The product was in ink-backup mode with only the black print cartridge installed, and a borderless print job was initiated.

Memory card error

Try the following solutions to resolve the issue. Solutions are listed in order, with the most likely solution first. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved.

•Solution 1: Remove all but one memory card

•Solution 2: Push the memory card all the way forward

Troubleshooting

Solution 1: Remove all but one memory card

Solution: Remove all but one memory card. The product reads the remaining memory card and displays the first photo stored on the memory card.

Errors 189