Solution 3: Check if print cartridges are fully inserted

Solution: Remove and then reinsert the print cartridges. Verify that they are fully inserted and locked in place.

Cause: The contacts on the print cartridge were not touching the contacts in the print carriage.

If this did not solve the issue, try the next solution.

Solution 4: Align newly installed print cartridges

Solution: You must align the print cartridges to ensure excellent print quality.

If the alignment error persists and you cannot clear it, your print cartridge might be defective. Check to see if your print cartridge is still under warranty and end of warranty date has not been reached.

If the end of warranty date has been reached, purchase a new print cartridge.

If the end of warranty date has not been reached, contact HP support. Go to www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support.

For more information, see:

Align the print cartridges” on page 78

Print cartridge warranty information” on page 221

Shop for ink supplies” on page 85

Cause: You installed new print cartridges that needed alignment. If this did not solve the issue, try the next solution.

Solution 5: Print cartridge might be defective

Solution: Contact HP support for service.

Go to: www.hp.com/support.

If prompted, choose your country/region, and then click Contact HP for information on calling for technical support.

Cause: The print cartridge was defective.

Print cartridges incorrectly installed

Solution: Remove and reinsert the print cartridges and verify that they are fully inserted and locked in place.

Troubleshooting

Errors 205

Page 208
Image 208
HP C4485, C4472 Solution 3 Check if print cartridges are fully inserted, Solution 4 Align newly installed print cartridges