HP C4472, C4485, C4435 Printouts have horizontal streaks or lines, Solution 3 Rotate the image

Chapter 13

Solution 3: Rotate the image

Solution: If the problem persists, use the software you installed with the product or another software application to rotate your image 180 degrees so that the light blue, gray, or brown hues in your image do not print at the bottom of the page.

For more information, see:

“Change the page orientation” on page 32

Cause: The photo image had odd hues printed near the bottom of the page.

Troubleshooting

Printouts have horizontal streaks or lines

Try the following solutions if your printout has lines, streaks, or marks on it that run across the width of the page.

•Solution 1: Make sure the paper is loaded correctly

•Solution 2: Use a higher print quality setting

•Solution 3: If the print cartridge was dropped, wait for it to recover

•Solution 4: Clean the print cartridge nozzles

•Solution 5: Check the print catridges

•Solution 6: Replace the print cartridge

Solution 1: Make sure the paper is loaded correctly

Solution: Make sure that the paper is loaded correctly in the input tray. For more information, see:

“Load paper” on page 20

Cause: The paper was not loaded correctly.

If this did not solve the issue, try the next solution.

Solution 2: Use a higher print quality setting

Solution: Check the quality setting. Use a higher quality setting to increase the amount of ink used for printing.

NOTE: For maximum dpi resolution, go to the Advanced tab, and then select Enabled from the Maximum dpi drop-down list.

For more information, see:

•“Change the print speed or quality” on page 32

•“Print using Maximum dpi” on page 39

•“Change copy speed or quality” on page 57

Cause: The print quality setting was set too low.

If this did not solve the issue, try the next solution.

106 Troubleshooting