Vizio VP422 manual Telephone & Technical Support, Mailtechsupport@vizio.com

Models: VP422

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VIZIO VP422 HDTV10A User Manual

Problem

You can see a picture but you cannot hear sound.

The TV has pixels that are always dark or colored.

You see “noise” or “trash” on the screen.

You switch to a different input and the volume changes.

You switch to a different input and the screen size changes.

Tips for High-Definition Users.

Tips for Letterbox Content Users.

Solution

If you are using TV, AV-C, AV-S or Component with 480i input, follow steps on page 33 on how to set the WIDE screen modes.

Make sure that the volume is not turned down. Make sure that the sound is not muted.

Make sure that your audio input source cables are connected securely and correctly.

Your LCD HDTV is manufactured using an extremely high level of precision technology, however, sometimes some pixels of your LCD HDTV may not display. Pixel defects within industry specifications are inherent to this type of product and do not constitute a defective product.

When your LCD HDTV’s digital capabilities exceed a digital broadcast signal, the signal is up-converted (increased) to match your TV’s display capabilities. Up- converting can cause noise or trash.

The TV remembers the volume level from the last time you adjusted it. If the sound level is higher or lower from another source, then the loudness will change.

The TV remembers the viewing mode from the last time you used a particular input (AV, Component, HDMI and TV).

The LCD HDTV is an ideal platform for viewing High Definition Content.

Best Image Quality will be achieved by the HDMI Input, then YPbPr, then RGB.

However, due to variances in broadcast practices, it is possible some image distortions can occur.

Letterboxed (or “Widescreen”) versions of DVD movies are most commonly formatted for standard 4:3 Televisions. The LCD HDTV has the capability of expanding this content so the entire screen is filled at the expense of image accuracy. To use this function follow the instructions given in page 33.

4.3 Telephone & Technical Support

Products are often returned due to a technical problem rather than a defective product that may result in unnecessary shipping charges billed to you. Our trained support personnel can often resolve the problem over the phone. For more information on warranty service or repair, after the warranty period, please contact our Support Department at the number below.

Customer support and quality service are integral parts of VIZIO’s commitment to service excellence. For technical assistance contact our VIZIO Technical Support Department via email or phone.

E-mail:techsupport@vizio.com

Tel: (877) 698-4946 Hours of operations:

6:00am – 6:00pm PST Monday – Friday

10:00am – 2:00pm PST Saturday – Sunday

Please have your VIZIO model number, serial number and date of purchase available before you call.

VIZIO

39 Tesla, Irvine, CA 92618

Tel: (877) 698-4946 Fax: (949) 585-9514

Web: www.VIZIO.com

Version 3/7/2008

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www.VIZIO.com

Page 65
Image 65
Vizio VP422 manual Telephone & Technical Support, Mailtechsupport@vizio.com