VIZIO XVT423SV/XVT473SV/XVT553SV User Manual

Chapter 9 Maintenance and Troubleshooting

Cleaning the TV and Remote Control

1.Remove the power adapter cable from the TV.

2.Use a soft cloth moistened with diluted neutral cleaner to clean the TV and remote control. VIZIO recommends using an HDTV cleaning solution which can be purchased at any major retailer.

3.Wring liquid out of the cloth before cleaning to prevent water from penetrating into the housing.

4.Wipe the TV and remote control with a dry cloth after cleaning.

Important:

Do not use volatile solvents (such as toluene, rosin and alcohol). Such chemicals may damage the housing, screen glass, and remote control, and cause labeling to peel.

The screen glass is very fragile. Do not scrape it with any sharp object.

Do not press or tap the screen to avoid cracking.

Troubleshooting Guide

If the TV fails or the performance changes dramatically, check the display in accordance with the following instructions. Remember to check the peripherals to pinpoint the source of the failure. If the display still fails to perform as expected, contact the VIZIO for assistance by calling 877-MYVIZIO(877-

698-4946) or e-mail us at techsupport@VIZIO.com.

TV/Display Troubleshooting

Issue

 

Solution

 

 

Press INPUT to select the correct input source for the device you are

 

 

attempting to use.

No Signal” is shown on

 

Insure that the desired device is powered ON.

 

Check the connections of external devices that may be connected to your

display

 

 

HDTV

 

 

 

 

Check video/device cable integrity. Try another cable (HDMI, Component,

 

 

AV/Composite, Coax etc.)

 

 

 

 

 

When using the RGB Input to connect to a computer, please insure that a

“No RGB Signal. Power will

 

supported PC desktop resolution Is first selected.

be turned off” is shown on

 

If no computer is connected, press INPUT to select a different input source.

display

 

Note: If no computer is connected, and the input is not changed, the television

 

 

will power off.

 

 

Make sure your AC power cable is securely connected to the back of the

 

 

television and wall outlet.

 

 

Plug another electrical device into the outlet to insure the outlet is working

 

 

correctly.

No power (VIZIO logo is off)

 

Try another electrical outlet elsewhere in your home. Preferably on a different

 

circuit.

 

 

 

 

Try another AC power cable. Any standard 3 prong, grounded, UL approved

 

 

computer power cable can provide power to your television.

 

 

 

52

www.VIZIO.com

Page 52
Image 52
Vizio XVT473SV Cleaning the TV and Remote Control, Troubleshooting Guide, TV/Display Troubleshooting Issue Solution