Troubleshooting
Problem | Suggestion | |
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I hear other calls when | • | Disconnect the telephone base from the telephone jack. Plug in a different telephone. If |
using the telephone. |
| there are still other calls, the problem is probably in the wiring or local service. Call your local |
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| telephone company. |
| • Press CHAN/REMOVE to switch to a clearer channel when on a call. | |
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I hear noise in the | • | Make sure the telephone line cord is plugged in securely. |
handset, and none of | • | Remove and |
the keys or buttons |
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work. |
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My caller ID features are | • | Caller ID is a subscription service. You must subscribe to this service from your local telephone |
not working properly. |
| company for this feature to work on your telephone. |
| • The caller may not be calling from an area which supports caller ID. | |
| • | Both you and the caller’s telephone companies must use equipment which are compatible |
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| with caller ID service. |
| • | If you subscribe to |
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| telephone lines, you must install a DSL filter between the telephone base and the telephone |
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| wall jack. The filter will prevent noise and caller ID problems caused by DSL interference. |
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| Please contact your DSL service provider for more information about DSL filters. |
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54 | www.vtechphones.com |
