Troubleshooting
Problem | Suggestion |
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|
The answering system | • Make sure the answering system is on. |
does not record | • Make sure the memory of the answering system is not full. |
messages. |
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The messages on the | • If a caller leaves a very long message, part of it may be lost when the system disconnects the |
answering system are | call after four minutes. |
incomplete. | • If the caller pauses for more than five consecutive seconds, the system stops recording and |
| disconnects the call. |
| • If the memory on the system becomes full during a message, the system stops recording and |
| disconnects the call. |
| • If the caller’s voice is very soft, the system may stop recording and disconnect the call. |
|
|
The messages on | • Press VOL+ on the telephone base to increase the speaker volume. |
the system are very |
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difficult to hear. |
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|
The answering system | • Make sure your remote access code is correct (page 43). |
does not respond to | • Make sure you are calling from a |
remote commands. | be tones. If there are clicks, then it is not a |
| answering system. |
| • The answering system may not detect the remote access code when the announcement is |
| playing. Wait until the announcement is over before entering the code. |
| • There may be interference on the telephone line you are using. Press the keypad keys firmly |
| when dialing. |
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56 | www.vtechphones.com |
