Troubleshooting
Problem | Suggestion | ||
|
|
| |
The battery does not | • | Make sure the handset is placed in the telephone base or charger(s) correctly. The handset | |
charge in the handset |
| CHARGE light should be on. | |
or the handset battery | • | Remove the battery from the handset and then | |
does not accept |
| back to the telephone base or charger(s) and charge for 16 hours. | |
• | If the handset is in the charger or in the telephone base but the handset CHARGE light is not | ||
charge. | |||
|
| on, see The charge light is off in this section. | |
| • It may be necessary to purchase a new battery. Please see the Battery section of this user’s | ||
|
| manual (page 46). | |
| • The telephone might be malfunctioning. Please see the Warranty section of this user’s manual | ||
|
| (page 59) for further instruction. | |
|
|
| |
The CHARGE light is | • | Clean the charging contacts on the handset(s) and telephone base each month using a pencil | |
off. |
| eraser or a dry | |
| • | Make sure the power adapter and telephone line cords are plugged in correctly and | |
|
| securely. | |
| • | Unplug the power adapter. Wait for 15 seconds before plugging it back in. Allow up to one | |
|
| minute for the handset and telephone base to reset. | |
| • The telephone might be malfunctioning. Please see the Warranty section of this user’s manual | ||
|
| (page 59) for further instruction. | |
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| |
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