Manuals / VTech / Communications / Cordless Telephone

VTech DS6121-3, DS6121-2, DS6121-5, DS6122-5 user manual Troubleshooting, Problem Suggestion

Models: DS6121-3 DS6121-2 DS6122-5 DS6121-5

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Troubleshooting

If you have difficulty with your telephone, please try the suggestions below. For Customer Service, visit our website at www.vtechphones.com, or call 1 (800) 595-9511; in Canada, call 1 (800) 267-7377.

Problem

Suggestion

My telephone does not

• Make sure the battery is installed and charged correctly (page 3). For optimum daily

work at all.

performance, return the handset to the telephone base or charger after use.

 

• Make sure the power adapter is securely plugged into an outlet not controlled by a wall switch.

 

• Make sure the telephone line cord is plugged firmly into the telephone base and the telephone

 

wall jack.

 

• Unplug the electrical power to the telephone base. Wait for approximately 15 seconds,

 

then plug it back in. Allow up to one minute for the cordless handset and telephone base to

 

synchronize.

 

• Charge the battery in the handset for up to 16 hours.

 

• Remove and re-insert the battery. If that still does not work, it may be necessary to purchase

 

a new battery.

 

• Disconnect the telephone base from the telephone wall jack and plug in a working telephone.

 

If the other telephone does not work, the problem is probably in the wiring or the local service.

 

Call the local telephone company.

Low Bat tery is

• Place the handset in the telephone base or charger for recharging.

displayed on screen.

• Remove and re-install the battery and use it normally until fully discharged, then recharge the

 

handset on the telephone base or charger for up to 16 hours.

 

• If the above measures do not correct the problem, the battery may need to be replaced.

 

 

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VTech DS6121-3, DS6121-2, DS6121-5, DS6122-5 user manual Troubleshooting, Problem Suggestion
Page 55 Page 57

DS6121-3, DS6121-2, DS6122-5, DS6121-5 specifications

The VTech DS6121 series consists of multi-device home phone systems that are designed with functionality and user convenience in mind. Models such as the DS6121-5, DS6122-5, DS6121-2, and DS6121-3 offer varying configurations, allowing users to choose the system that best fits their needs.

One notable feature across this series is the DECT 6.0 technology, which enhances sound quality and extends the range of the devices while minimizing interference. This technology ensures that conversations are clear and free from disruptions, making it ideal for everyday use. It also provides a secure connection, preventing eavesdropping on calls.

The DS6121 series comes equipped with a large, easy-to-read, backlit display that makes navigating through menus and contacts effortless, even in low-light conditions. Users can enjoy features such as caller ID, enabling them to easily identify incoming calls, and call waiting, which allows them to handle multiple calls with ease. The system also includes a built-in digital answering machine that stores messages for up to 14 minutes, ensuring that important communications are never missed.

Another important characteristic of the VTech DS6121 series is its expandable nature. Users can add additional handsets to the base station without the need for additional phone jacks, allowing for seamless coverage throughout the home. This flexibility is particularly useful for larger residences.

Battery life is also a highlight, with the handsets featuring rechargeable batteries that provide ample talk time and standby time. This means users can move freely around their homes without the worry of the phone running out of power too quickly.

Other convenient features include intercom functionality for easy communication between handsets, a phonebook that can store numerous contacts, and a mute option for privacy during calls. Overall, the VTech DS6121 series offers innovative technologies and user-friendly features, making it a reliable choice for those seeking an efficient home phone system. With its combination of advanced technology and practical features, the DS6121 series stands out in the crowded market of home communication devices.