Troubleshooting

Problem

Suggestion

 

 

 

 

 

 

The battery does not

•

Make sure the handset is placed in the telephone base or charger correctly. The CHARGE

 

charge in the handset

 

light on the handset should be on.

 

 

or the handset battery

•

Remove and reinstall the battery, then charge for up to 16 hours.

 

 

is not charging.

• If the handset is in the charger or in the telephone base but the CHARGE light on the handset

 

 

 

 

 

is not on, refer to The charge light is off in this section.

 

 

 

•

It may be necessary to purchase a new battery. Please refer to the Battery section (page 50)

 

 

 

of this user’s manual.

 

 

 

• The telephone might be malfunctioning. Please refer to the Warranty section (page 63) of this

 

 

 

user’s manual for further instruction.

 

 

 

 

 

 

The CHARGE light is

•

Clean the charging contacts on the handset(s) and telephone base each month using a pencil

 

off.

 

eraser or a dry non-abrasive fabric.

 

 

 

• Make sure the power adapter and telephone line cords are plugged in correctly and securely.

 

 

 

•

Unplug the power adapter. Wait for 15 seconds before plugging it back in. Allow up to one

 

 

 

minute for the handset and telephone base to reset.

 

 

 

• The telephone might be malfunctioning. Please refer to the Warranty section (page 63) of this

 

 

 

user’s manual for further instruction.

 

 

 

 

 

 

 

There is no dial tone.

•

First, try all the above suggestions.

 

 

 

• Move the handset closer to the telephone base. It might be out of range.

 

 

 

• The telephone line cord might be malfunctioning. Try installing a new telephone line cord.

 

 

 

• Disconnect the telephone base from the telephone wall jack and connect a different telephone.

 

 

 

If there is no dial tone on this telephone either, the problem is in your wiring or local service.

 

 

 

Contact your local telephone company.

 

 

 

 

 

 

 

 

 

www.vtechphones.com

53

Appendix

Page 56 Page 58
Page 57
Image 57
VTech DS6121-2, DS6121-3, DS6121-5, DS6122-5 user manual Light on the handset should be on
Page 56 Page 58

DS6121-3, DS6121-2, DS6122-5, DS6121-5 specifications

The VTech DS6121 series consists of multi-device home phone systems that are designed with functionality and user convenience in mind. Models such as the DS6121-5, DS6122-5, DS6121-2, and DS6121-3 offer varying configurations, allowing users to choose the system that best fits their needs.

One notable feature across this series is the DECT 6.0 technology, which enhances sound quality and extends the range of the devices while minimizing interference. This technology ensures that conversations are clear and free from disruptions, making it ideal for everyday use. It also provides a secure connection, preventing eavesdropping on calls.

The DS6121 series comes equipped with a large, easy-to-read, backlit display that makes navigating through menus and contacts effortless, even in low-light conditions. Users can enjoy features such as caller ID, enabling them to easily identify incoming calls, and call waiting, which allows them to handle multiple calls with ease. The system also includes a built-in digital answering machine that stores messages for up to 14 minutes, ensuring that important communications are never missed.

Another important characteristic of the VTech DS6121 series is its expandable nature. Users can add additional handsets to the base station without the need for additional phone jacks, allowing for seamless coverage throughout the home. This flexibility is particularly useful for larger residences.

Battery life is also a highlight, with the handsets featuring rechargeable batteries that provide ample talk time and standby time. This means users can move freely around their homes without the worry of the phone running out of power too quickly.

Other convenient features include intercom functionality for easy communication between handsets, a phonebook that can store numerous contacts, and a mute option for privacy during calls. Overall, the VTech DS6121 series offers innovative technologies and user-friendly features, making it a reliable choice for those seeking an efficient home phone system. With its combination of advanced technology and practical features, the DS6121 series stands out in the crowded market of home communication devices.
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