Troubleshooting
Problem | Suggestion | |
I get noise, static, | • | Press the CHAN button while on a call until the interference has been eliminated.. |
or weak signal even | • | Other electronic products can cause interference with your cordless phone.. Try installing |
when I’m near the |
| your phone as far away from these types of electronic devices as possible: wireless routers, |
base.. |
| radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal |
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| computers, kitchen appliances and other cordless phones.. |
| • | Microwaves operate on the same frequency as your phone.. It is normal to experience static |
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| on your phone while the microwave is running.. Do not install this phone in the same outlet or |
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| near the microwave.. |
| • If your phone is plugged in with a modem or surge protector, plug the phone (or modem/surge | |
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| protector) into a different location.. If this solves the problem, |
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| farther apart from one another, or use a different surge protector.. |
| • Relocate your phone to a higher location.. The phone will likely get better reception not installed | |
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| in a low area.. |
| • | If the other phones in your home are having the issue, the problem is in your wiring or local |
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| service.. Contact your local telephone company (charges may apply..) |
I hear other calls while | • | Disconnect your base unit from the telephone jack, and plug in a regular telephone.. If you |
using my phone.. |
| still hear other calls, the problem is probably in your wiring or local service.. Call your local |
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| telephone company.. |
I hear noise in the | • | Make sure the power cord is plugged in.. |
handset, and none of |
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the keys or buttons |
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work.. |
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32 | www.vtechphones.com |
