Troubleshooting
Problem | Suggestion |
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I hear other calls when | • Disconnect the telephone base from the telephone jack. Plug in a different telephone. If you |
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using the telephone. | still hear other calls, the problem is probably in the wiring or local service. Call your local |
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| telephone company. |
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I hear noise in the | • Make sure the telephone line cord is plugged in securely. |
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cordless handset, and |
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none of the keys or |
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buttons work. |
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My caller ID features are | • Caller ID is a subscription service. You must subscribe to this service from your local telephone |
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not working properly. | company for this feature to work on your telephone. |
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| • The caller may not be calling from an area which supports caller ID. |
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| • Both you and the caller’s telephone companies must use equipment which are compatible |
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| with caller ID service. |
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| • If you subscribe to DSL service, install a DSL filter to the telephone line between the telephone |
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| base and the telephone line jack. Contact your DSL service provider for filter information. |
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The system does not | • Make sure you subscribe to Caller ID with Call Waiting features services provided by the local |
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receive caller ID or | telephone company. |
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the system does not | • The caller may not be calling from an area which supports caller ID. |
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display caller ID during | • Both you and the caller’s telephone companies must use equipment which are compatible |
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call waiting. | with caller ID service. |
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| • If you subscribe to DSL service, install a DSL filter to the telephone line between the telephone |
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| base and the telephone line jack. Contact your DSL service provider for filter information. |
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| www.vtechphones.com | 45 | |
Appendix
