VTech I6778, I6788 Same outlet or near a microwave oven, Service company charges may apply

Troubleshooting

Problem	Suggestion
There is noise	•	The handset may be out of range. Move it closer to the telephone base.
or interference	•	Appliances or other cordless telephones plugged into the same circuit as the telephone base
during a telephone		can cause interference. Try moving the appliance or telephone base to another outlet.
conversation.	•	Other electronic products can cause interference to your cordless telephone. Try installing
		your telephone as far away as possible from the following electronic devices: wireless routers,
My calls fade out or		radios, radio towers, pager towers, cellular telephones, digital telephones, intercoms, room
cut in and out when I		monitors, televisions, VCRs, personal computers, kitchen appliances, wireless routers, and
am using the cordless		other cordless telephones.
handset.	•	Microwave ovens operate on the same frequency as your telephone. It is normal to experience
		static on your telephone while the microwave oven is operating. Do not install this telephone
		in the same outlet or near a microwave oven.
	•	If your telephone is plugged in with a modem or a surge protector, plug the telephone (or
		modem/surge protector) into a different location. If this solves the problem, re-locate your
		telephone or modem farther apart from each other, or use a different surge protector.
	•	The layout of your home or office might be limiting the operating range. Trying moving the
		telephone base to another location, preferably a higher location for better reception.
	• Disconnect the telephone base from the modular jack and plug in a corded telephone. If calls
		are still not clear, the problem is probably in the wiring or local service. Contact your local
		service company (charges may apply).
	• If the other telephones in your home are having the same problem, the problem is in the wiring
		or local service. Contact the local telephone company (charges may apply).
	• Do you have DSL service? If yes, you need to have a DSL filter installed at every telephone jack
		that has a telephone connected to it. Contact your DSL service provider for filter information.

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