VTech Letter Engine user manual Troubleshooting

Models: Letter Engine

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TROUBLESHOOTING

If for some reason the program/activity stops working or malfunctions, please follow these steps:

1.Please turn the unit OFF.

2.Interrupt the power supply by removing the batteries.

3.Let the unit stand for a few minutes, then replace the batteries.

4.Turn the unit ON. The unit should now be ready to play again.

5.If the product still does not work, replace with a new set of batteries.

Note: The demo tag should be removed automatically when the product is taken out of the packaging. If the demo tag is still in position when you begin play, please remove it from the bottom of the unit to activate normal play mode.

If the problem persists, please call our Consumer Services Department at 1-800-521-2010 in the U.S. or 1-877-352-8697 in Canada and a service representative will be happy to help you.

IMPORTANT NOTE

Creating and developing Preschool Learning products is accompanied by a responsibility that we at VTech® take very seriously. We make every effort to ensure the accuracy of the information, which forms the value of our products. However, errors sometimes can occur. It is important for you to know that we stand behind our products and encourage you to call our Consumer Services Department at 1-800-521-2010 in the U.S. or 1-877-352- 8697 in Canada with any problems and/or suggestions that you might have. A service representative will be happy to help you.

Troubleshooting

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VTech Letter Engine user manual Troubleshooting