Troubleshooting

If you have difficulty operating your telephone, please try the suggestions below. For complete instructions, please refer to the user’s manual provided with your LS5145/LS5146 telephone system, which can be downloaded from our website at www.vtechphones.com or www.vtechcanada.com.

For Customer Service, please call 1 (800) 595-9511 in the USA or 1 (800) 267-7377 in Canada.

Problem

Suggestion

 

 

My telephone system

• Make sure the handset battery is installed and charged correctly. For optimum daily performance,

does not work at all.

return the handset to the telephone base or charger after use.

 

• Make sure the power adapter is securely plugged into an outlet not controlled by a wall switch.

 

• Make sure the telephone line cord is plugged firmly into the telephone base and the telephone

 

wall jack.

 

• Reset the telephone base. Unplug the unit’s electrical power and remove any spare batteries.

 

Wait for approximately 15 seconds, then plug it back in. Allow up to one minute for the handset

 

and telephone base to reset.

 

• Remove and re-insert the battery. If that still does not work, it may be necessary to purchase a

 

new battery.

 

 

Appendix

www.vtechphones.com

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VTech LS5105 Troubleshooting, Does not work at all, Wall jack, Telephone base to reset, New battery