Troubleshooting

Problem

Suggestion

 

 

The battery does

• Make sure the handset is placed in the telephone base or charger correctly. The charge light on

not charge in the

the handset should be on.

handset or Low

• Remove the battery from the handset and install it in the spare battery compartment at the

Battery is constantly

bottom of the telephone base and let it charge for up to 24 hours. Then re-install the charged

displayed on the

battery into the handset.

handset.

• If the handset is in the charger or in the telephone base but the charge light is not on, refer to The

 

 

charge light is off in the section below.

 

• It may be necessary to purchase a new battery. Please refer to the battery section of this

 

user’s manual.

 

• The telephone might be malfunctioning. Please refer to the warranty section of this user’s manual

 

for further instruction.

 

 

The charge light is

• Clean the charging contacts on the handset(s) and telephone base each month using a pencil

off.

eraser or a dry non-abrasive fabric.

 

• Make sure the power adapter(s) and telephone line cord are plugged in correctly and securely.

 

• Unplug the power adapter(s) and remove any spare batteries from the telephone base. Wait for

 

15 seconds before plugging it back in. Allow up to one minute for the handset and telephone

 

base to reset.

 

• The telephone might be malfunctioning. Please refer to the Warranty section of this user’s

 

manual for further instruction.

 

 

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Image 14
VTech LS5105 Battery does, Not charge, Handset or Low, Battery is constantly, Displayed on, Charge light is, Off