VTech LS5105 During a telephone, Conversation, My calls fade out, Or cut in and out

Troubleshooting

Problem	Suggestion
There is interference	• The handset may be out of range. Move it closer to the telephone base.
during a telephone	• Appliances or other cordless telephones plugged into the same circuit as the telephone base can
conversation.	cause interference. Try moving the appliances or telephone base to another outlet.
-OR-	• Other electronic products can cause interference to your telephone. Try installing your telephone
My calls fade out	as far away as possible from the following electronic devices: wireless routers, radios, radio
or cut in and out	towers, pager towers, intercoms, room monitors, televisions, VCRs, personal computers, kitchen
when I am using the	appliances, and other cordless telephones.
cordless handset.	• Microwave ovens operate on the same frequency as your telephone. It is normal to experience
	static on your telephone while the microwave oven is in operation. Do not install this telephone in
	the same outlet or near a microwave oven.
	• If your telephone is plugged in with a modem or a surge protector, plug the telephone (or modem/
	surge protector) into a different location. If this solves the problem, re-locate your telephone or
	modem farther apart from each other, or use a different surge protector.
	• The layout of your home or office might be limiting the operating range. Try moving the telephone
	base to another location, preferably a higher location for better reception.
	• Disconnect the telephone base from the telephone jack and plug in a corded telephone. If calls
	are still not clear, the problem is probably in the wiring or local service. Contact your local service
	company (charges may apply).
	• Do you have DSL service? If yes, you need to have a DSL filter installed at every telephone jack
	that has a telephone connected to it. Contact your DSL service provider for filter information.

Appendix

www.vtechphones.com 15