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Troubleshooting
Problem | Suggestion |
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The telephone does | • Make sure the ringer is on. |
not ring when there | • Make sure the telephone line cord and power adapter(s) are plugged in properly. |
is an incoming call. | • The handset may be too far from the telephone base. Move it closer to the telephone base. |
| |
| • There may be too many extension phones on the telephone line to allow all of them to ring |
| simultaneously. Try unplugging some of them. |
| • If the other telephones in your home are having the same problem, the problem is in the wiring |
| or local service. Contact the local telephone company (charges may apply). |
| • Other electronic products can cause interference to your cordless telephone. Try installing your |
| telephone as far away as possible from the following electronic devices: wireless routers, radios, |
| radio towers, pager towers, intercoms, room monitors, televisions, VCRs, personal computers, |
| kitchen appliances, and other cordless telephones. |
| • Test a working telephone at the telephone jack. If another telephone has the same problem, the |
| problem is in the telephone jack. Contact your local telephone company (charges may apply). |
| • The telephone line cord might be malfunctioning. Try installing a new telephone line cord. |
| • |
| • Wait for the handset to synchronize with the telephone base. Allow up to one minute for this to |
| take place. |
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14 | www.vtechphones.com |