PROBLEM

Burner does not come on when the control knob is turned on

Pilot burner will not light

Pilot burner will not stay lit

Fat appears to smoke excessively

Food sticks to griddle or burned around edges or contains dark specs

Food under-cooked inside

Food tastes greasy or has objectionable off-flavor

Noticeable build-up of gum on griddle

TROUBLESHOOTING

POSSIBLE CAUSES

1.Problem with gas valve. (Call for service)

2.Pilot burner not lit. (Call for service)

3.Low gas pressure. (Call for service)

1.Manual gas valve not turned on.

2.Obstructed pilot orifice. (Call for service)

3.Pilot gas turned off at pilot. Adjust pilot to allow gas flow.

4.Low gas pressure. (Call for service)

1.Obstructed or wrong size pilot orifice. (Call for service)

2.Gas supply not purged of air. Depress pilot safety button until air is purged.

3.Air blowing pilot out. (Call for service)

4.Low gas pressure. (Call for service)

1.Temperature set too high.

2.Moisture in food may be turning into steam

1.Temperature set too high.

2.Griddle surface requires cleaning and/or seasoning.

3.Surface under food not covered with enough cooking oil.

1.Temperature set too low.

2.Food not cooked for long enough time.

1.Food itself may have off-flavor.

2.Food stored improperly before cooking.

3.Too much griddle fat used.

4.Temperature set too low.

1.Temperature set too high.

2.Griddle surface needs cleaning and/or seasoning.

3.Too much griddle fat used.

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Vulcan-Hart VCRG24-T operation manual Troubleshooting, Problem, Possible Causes