Waterpik Technologies WP-260, WP-270, WP-250, WP-300 manual Troubleshooting Guide, Problem

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TROUBLESHOOTING GUIDE

PROBLEM	Cause		Corrective Action
Tips
Leakage between the tip and handle knob. 1)		Tip not fully engaged.	1)	Remove tip and reinstall.
Pik PocketTM Tip	1)	Tip is worn.	1)	Replace with new tip.
Tear in soft tip.	2)	Tip is split.	2) Replace with new tip and use ONLY on lowest pressure.

Water Flosser Base
Hose to the handle leaks.	1) Damage to the hose.

1)Visit www.waterpik.com or contact Water Pik, Inc. customer service for a self service repair kit.

Reservoir leaks. 1) Missing black reservoir valve.

1)Replace reservoir valve. Contact Water Pik, Inc. customer service for a replacement valve.

	2) Black reservoir valve is upside down.	2) Ensure valve is right-side up (see image to right).
Inadequate pressure.	1) Reservoir not positioned properly.	1) Re-position reservoir. Press down firmly on the reservoir.
	2) Tip is clogged with debris.	2) Flush tip under faucet or replace tip.
	3) Black reservoir valve is clogged.	3) Remove reservoir valve and clean by massaging the valve
		under warm running water and place back into reservoir.
		Ensure the valve is right-side up (see above image).
	4) Hard water deposits.	4) Add 2 tablespoons of white vinegar to a full reservoir of warm
		water. Set pressure control dial to high, point the handle and tip
		into sink. Turn unit ON and run until reservoir is empty. Rinse
		by repeating with a full reservoir of clean warm water.
Unit doesn’t start.	1) Motor not running.	1) Be sure outlet is functioning; test with another appliance
		(check electrical reset button and/or wall switch).

Still have questions? Go to www.waterpik.com or call Water Pik, Inc. Customer Service.

Toll -Free Number:1-800-525-2774 (U.S.A.) 1-888-226-3042 (Canada).