Troubleshooting
Problem | Check | Cure | ||
Burners burn with a yellow or | Inspect Weber Spider Stopper | Clean Weber Spider Stopper | ||
orange flame, in conjunction with | Guards for possible obstructions. | Guards. (See Section “Annual | ||
the smell of gas. | (Blockage of holes.) | Maintenance”) | ||
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Burners do not light. | The excess flow satety device, | To reset the excess flow safety | ||
have a small flickering flame in | which is part of the barbecue to | device turn all burner control knobs | ||
the HIGH position. | cylinder connection, may have | and the cylinder valve OFF. | ||
Barbecue temperature only | activated. | Disconnect the regulator from the | ||
reaches 250˚ to 300˚ in the HIGH |
| cylinder. Turn burner control knobs to | ||
position. |
| HIGH. Wait at least 1 minute. Turn | ||
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| burner control knobs OFF. Reconnect | ||
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| the regulator to the cylinder. Turn | ||
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| cylinder valve on slowly. Refer to | ||
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| “Lighting Instructions”. | ||
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Burner does not light, or flame is | Is LP fuel low or empty? | Refill LP cylinder. | ||
low in HIGH position. |
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Is fuel hose bent or kinked? | Straighten fuel hose. | |||
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| Does the Front burner light with a | If you can light the Front burner with | ||
| match? | a match, then check the Crossover | ||
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| Ignition System. | ||
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Experiencing | Are you preheating barbecue in the | All burners on high for 10 to 15 | ||
| prescribed manner? | minutes for preheating. | ||
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| Are the cooking grates and | Clean thoroughly. (See Section | ||
| Flavorizer bars heavily coated with | “Cleaning”) | ||
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CAUTION: Do not line the |
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bottom tray with aluminum foil. | Is the bottom tray “dirty” and not | Clean bottom tray | ||
| allowing grease to flow into catch |
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| pan? |
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Burner flame pattern is erratic. | Are burners clean? | Clean burners. (See Section | ||
Flame is low when burner is on |
| “General Maintenance”.) | ||
HIGH. Flames do not run the |
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whole length of the burner tube. |
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Inside of lid appears to be | The lid is | Clean thoroughly. (See Section | ||
“peeling.” (Resembles paint | paint. It cannot “peel”. What you are | “Cleaning”.) | ||
peeling.) | seeing is baked on grease that has |
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| turned to carbon and is flaking off. |
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| THIS IS NOT A DEFECT. |
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If problems cannot be corrected by using these methods, please contact the Customer Service Representative in your region using the contact information sheet provided with your manual.
