TROUBLESHOOTING
PROBLEM | CHECK | SOLUTION |
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Burners burn with a yellow or orange flame, in | Inspect Spider/Insect screens for possible obstructions.. | Clean Spider/Insect screens.. Refer to “ANNUAL |
conjunction with the smell of gas. | (Blockage of holes..) | MAINTENANCE”.. |
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Symptoms: | The excess flow safety device, which is part of the | To reset the excess flow safety device turn all burner |
Burners do not ignite. | barbecue to cylinder connection, may have activated.. | control knobs and the cylinder valve off.. Disconnect |
| the regulator from the cylinder.. Turn burner control | |
flickering flame in the HI position. |
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| knobs to HI.. Wait at least 1 minute.. Turn burner control | |
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Barbecue temperature only reaches 250° to 300° in |
| knobs to OFF.. Reconnect the regulator to the cylinder.. |
the HI position. |
| Turn cylinder valve on slowly.. Refer to “MAIN BURNER |
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| IGNITION”.. |
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Burner does not light, or flame is low in HI position. | Is LP fuel low or empty? | Refill LP cylinder.. |
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| Is fuel hose bent or kinked? | Straighten fuel hose.. |
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Burner does not ignite when you push the igniter | Be sure that there is gas flow to the burners by | If match lighting is successful, the problem lies in the |
button. | attempting to match light your burners.. Refer to “MAIN | ignition system.. Refer to “ELECTRONIC IGNITION |
| BURNER MANUAL IGNITION”.. | SYSTEM OPERATIONS”.. |
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| Is there a fresh battery installed? | Verify that the battery is in good condition and installed |
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| correctly.. Refer to “ELECTRONIC IGNITER INSPECTION”.. |
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| Are the wires connected properly to the ignitior module? | Be sure that wires are correctly inserted into terminals on |
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| ignition box.. Refer to “ELECTRONIC IGNITION SYSTEM |
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| OPERATIONS”.. |
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| Is there plastic wrapping around the new battery? | Remove plastic wrapping.. |
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Experiencing | Are you preheating barbecue in the prescribed manner? | All burners on HI for 10 to 15 minutes for preheating.. |
m CAUTION: Do not line the slide out |
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Are the cooking grates, heat deflectors, and Flavorizer® | Clean thoroughly.. Refer to “CLEANING”.. | |
grease tray with aluminum foil. | bars heavily coated with |
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| Is the slide out grease tray dirty and not allowing grease | Clean slide out grease tray.. |
| to flow into catch pan? |
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Burner flame pattern is erratic. Flame is low when | Are burners clean? | Clean burners.. Refer to “MAINTENANCE”.. |
burner is on HI. Flames do not run the whole length |
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of the burner tube. |
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Inside of lid appears to be “peeling.” (Resembles | The inside of the lid is porcelain enamel or stainless | Clean thoroughly.. Refer to “CLEANING”.. |
paint peeling.) | steel, and is not painted.. It cannot “peel”.. What you are |
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| seeing is baked on grease that has turned to carbon and |
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| is flaking off.. |
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| THIS IS NOT A DEFECT. |
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Cabinet doors are not aligned. | Check the adjustment pin on the bottom of each door.. | Loosen adjustment nut/s.. Slide door/s until aligned.. |
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| Tighten nut.. |
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If problems cannot be corrected by using these methods, please contact the Customer Service Representative in your area using the contact information on our web site. Log onto www.weber.com®.
SIDE BURNER TROUBLESHOOTING
PROBLEM | CHECK | SOLUTION |
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Side Burner burns with a yellow or orange flame, in | Inspect side burner orifice alignment (Position of orifice | Loosen orifice and |
conjunction with the smell of gas. | to side burner tube..) | burner tube.. Refer to “SIDE BURNER MAINTENANCE”.. |
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Side Burner does not light. | Is gas supply off? | Turn supply on.. |
| The excess flow safety device, which is part of the | To reset the excess flow safety device turn all burner |
| barbecue to cylinder connection, may have activated.. | control knobs and the cylinder valve off.. Disconnect the |
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| regulator from the cylinder.. Turn burner control knobs |
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| to START/HI.. Wait at least 1 minute.. Turn burner control |
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| knobs to OFF.. Reconnect the regulator to the cylinder.. |
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| Turn cylinder valve on slowly.. Refer to “SIDE BURNER |
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| IGNITION”.. |
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Flame is low in HI position. | Is the fuel hose bent or kinked? | Straighten hose.. |
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Push button ignition does not work. | Does burner light with a match? | If match lights burner, check igniter.. Refer to “SIDE |
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| BURNER MAINTENANCE”.. |
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If problems cannot be corrected by using these methods, please contact the Customer Service Representative in your area using the contact information on our web site. Log onto www.weber.com®.
www.weber.com® 19
