English

TROUBLESHOOTING

Problem

Corrective Action

 

 

 

 

 

 

Picture is cut off or appear

Press

 

 

 

to adjust the Aspect ratio.

in a sidebar screen.

 

 

 

 

 

 

 

Poor image quality in TV

• Check your antenna connection. If necessary,

mode (cutoff picture, snowy

rotate the antenna and wait up to ten seconds for

images).

a signal.

 

• Reduce signal splitters and excessively long

 

 

cables.

 

 

 

 

 

• Replace poor antenna cables and/or connectors

 

 

to improve signal quality.

 

Press

 

 

 

to adjust the Aspect ratio.

 

• Adjust the Noise Reduction setting in Picture

 

 

menu.

 

 

 

 

 

• In HDMI mode, make sure the external device is

 

 

compatible with the LED TV.

 

 

 

Wrong, abnormal or

If any colors (red, green or blue) are missing,

missing colors

 

check the video cable to make sure it is securely

 

 

connected. Loose or broken pins in the cable

 

 

connector could cause an improper connection.

 

• Adjust the Hue, Saturation and Color

 

 

Temperature settings in Picture menu.

 

• Connect the TV to another computer and check

 

 

if the problem is with the computer screen.

 

 

 

No sound

Make sure the audio input cable is properly

 

 

connected to the correct terminal, and that the

 

 

correct input mode is enabled.

 

• The volume may be muted, press or Vol+ key to

 

 

turn on the volume.

 

• Adjust the Bass, Treble, and Balance settings in

 

 

Audio menu.

 

• If you are using the TV speakers, make sure the

 

 

TV Speakers option is set to On in Audio menu.

 

• If you are using an external audio device, press

 

 

and select Audio to make sure the TV Speakers

 

 

option is set to Off in Audio menu.

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Image 63
Westinghouse UW37SC1W manual Connected. Loose or broken pins in the cable