ASSISTANCE OR SERVICE
Before calling for assistance or service, please check “Troubleshooting.” It may save you the cost of a service call. If you still need help, follow the instructions below.
When calling, please know the purchase date and the complete model and serial number of your appliance. This information will help us to better respond to your request.
If you need replacement parts
If you need to order replacement parts, we recommend that you use only
To locate
Please record your model's information.
Whenever you call to request service on your appliance, you need to know your complete model number and serial number.
You can find this information on the model and serial number label. The model and serial number label is located on the cabinet.
Please record the model and serial number information below. Also, record the purchase date of your appliance and the store's name, address, and telephone number.
Model Number__________________________________________________
Serial Number __________________________________________________
Purchase Date__________________________________________________
Store Name ____________________________________________________
Store Address __________________________________________________
Store Phone ____________________________________________________
Keep this book and the sales slip together for future reference.
IntheU.S.A.
Call Customer Service toll free:
Our consultants provide assistance with:
■Features and specifications on our appliances.
■Installation information.
■Use and maintenance procedures.
■Repair parts sales.
■Referrals to repair parts distributors and service companies. Designated service technicians are trained to fulfill the product warranty and provide
For further assistance
If you need further assistance, you can write with any questions or concerns to:
Hisense USA Corp.
Customer Service
105 Satellite Blvd. NW, Suite A
Suwanee, GA 30024
Please include a daytime phone number in your correspondence.
InCanada
Call Customer Service toll free:
Our consultants provide assistance with:
■Features and specifications on our appliances.
■Use and maintenance procedures.
■Repair parts sales.
■Referrals to repair parts distributors and service companies. Designated service technicians are trained to fulfill the product warranty and provide
For further assistance
If you need further assistance, you can write with any questions or concerns to:
Hisense USA Corp.
c/o TransGlobal Service 11411 170 Street Edmonton, AB
T5M 3Y6
Canada
Please include a daytime phone number in your correspondence.
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