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Load is wrinkled
■Did you unload the washer promptly?
Unload the washer as soon as it stops.
■Did you use the right cycle for the load being
washed?
Use the Permanent Press cycle or another cycle with
low spin speeds (if available) to reduce wrinkling.
■Did you overload the machine?
The wash load must be balanced and not overloaded.
Loads should move freely during washing.
■Was the wash water warm enough to relax wrinkles,
or are you using warm rinses?
If safe for the load, use warm or hot wash water. Use
cold rinse water.
■Are the hot and cold water hoses reversed?
Check to be sure the hot and cold water hoses are
connected to the right faucets. See the Installation
Instructions.
Load is tangled or twisted
■Did you overload the machine?
The wash load must be balanced and not overloaded.
Loads should move freely during washing.
■Did you wrap items around the agitator?
Drop items loosely into the washer. Do not wrap items
around the agitator.
Gray whites, dingy colors
■Did you properly sort the load?
Dye transfer can occur when mixing whites and colors in
a load. Sort dark clothes from whites and lights.
■Was the wash temperature too low?
Use hot or warm washes if safe for the load. Hot water
should be at least 111°F (44°C) to clean heavy or greasy
soils.
■Did you use enough detergent, or do you have hard
water?
Use more detergent for washing heavy soils in cold or
hard water.
■Are the hot and cold water hoses reversed?
Check to be sure the hot and cold water hoses are
connected to the right faucets. See the Installation
Instructions.
Garment damage
■Check the following:
Were sharp items removed from pockets before
washing? Empty pockets, zip zippers, snap or hook
fasteners before washing.
Were strings and sashes tied to prevent tangling?
Were items damaged before washing? Mend rips and
broken threads in seams before washing.
■Did you overload the machine?
The wash load must be balanced and not overloaded.
Loads should move freely during washing.
■Did you properly add chlorine bleach?
Do not pour chlorine bleach directly on load. Wipe up
bleach spills. Undiluted bleach will damage fabrics.
■Did you follow the manufacturer’s care label
instructions?