If You Need Assistance Or Service

This section is designed to help you save the cost of a service call. Part 1 of this section outlines possible problems, their causes, and actions you can take to solve each problem. Parts 2 and 3 tell you what to do if you still need assistance or service. When calling an authorized Whirlpool service company for help or calling for service, please provide a detailed description of the problem, your appliance’s complete model and serial numbers and the purchase date. (See page 2.) This information will help us respond properly to your request.

1. Before calling for assistance . . .

Performance problems often result from little things you can find and fix without tools of any kind. Please check the chart below for problems you can fix. It could save you the cost of a service call.

PROBLEM

Your refrigera- tor will not operate

Unfamiliar sounds or a rattlingljingling noise

There is water in the defrost pan

The lights do not work

The ice maker will not operate

POSSIBLE CAUSE

The power supply cord is not plugged into a live circuit with proper voltage.

A housexhold fuse has blown or circuit breaker tripped.

The Refrigerator Control is not set correctly.

There is something on top of or behind the refrigerator.

The sounds are normal.

This is normal in hot, muggy weather. The pan may even be half full.

A household fuse has blown or circuit breaker tripped.

The power supply cord is not plugged into a live circuit with proper voltage.

The bulb is burned out.

The freezer has not had enough time to get cold.

The signal arm is in the OF d (up) position.

The water valve is turned off.

Water is not getting to the ice maker.

SOLUTION

Firmly plug power cord into a live circuit with proper voltage. (See page 5.)

Replace household fuse or reset circuit breaker.

Set Refrigerator Control to a num- bered setting. (See page 7.)

Remove item from on top of or behind the refrigerator.

New features on your new refrigera- tor make new sounds. (See “Under- standing the sounds you may hear’ on page 17.)

Make sure the refrigerator is level so the pan does not overflow.

Replace household fuse or reset circuit breaker.

Firmly plug power cord into a live circuit with proper voltage. (See

paw 5.1

Replace bulb. (See page 16.)

Allow the freezer time to get cold- this could take overnight.

Push signal arm down to the ON position. (See page 13.)

Turn the water valve on.

Check the water line for clogs or leaks.

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Whirlpool 4VED29DQ, 4VED27DQ important safety instructions If You Need Assistance Or Service, Before calling for assistance

4VED27DQ, 4VED29DQ specifications

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