EN Assistance or Service
To avoid unnecessary service calls, please check the “Troubleshooting” section. It may save you the cost of a service call. If you still need help, follow the instructions below.
If you need assistance or service
In the U.S.A.:
Call the Customer Interaction Center telephone number. Dial
In Canada:
For assistance, call the Customer Interaction Center telephone number
For service, call
When calling: Please know the purchase date, and the complete model and serial number of your appliance (see the "A Note to You" section).
This information will help us better respond to your request.
Our consultants provide assistance with:
•Features and specifications on our full line of appliances
•Installation information
•Use and maintenance procedures
•Accessory and repair parts sales
•Specialized customer assistance (Spanish speaking, hearing impaired, limited vision, etc.)
•Referrals to local dealers, service companies, and repair parts distributors
Our service technicians are trained to fulfill the product warranty and provide
To locate the authorized service company in your area, you can also look in your telephone directory Yellow Pages.
If you need replacement parts
If you need to order replacement parts, we recommend that you only use
To locate
For further assistance
If you need further assistance, you can write to ask any questions or tell us about your concerns to:
Customer Interaction Center
553 Benson Road
Benton Harbor, MI
Or in Canada:
Customer Interaction Center
1901 Minnesota Court
Mississauga, Ontario L5N 3A7
Please include a daytime phone number in your correspondence.
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