Removing and Replacing the Gas Control Valve/Thermostat

IMPORTANT: The gas control valve/thermostat is a standard valve with wire leads that connect to a thermal switch. Removing the Gas Valve:

1.Turn the gas control/temperature knob to the “OFF” position (Figure 19).

2.Turn off the gas at the manual shut-off valve on the gas supply pipe (Figure 3).

3.Drain the water heater. Refer to the section of “Draining and Flushing” on page 20 and follow the procedure.

4.Disconnect the igniter wire from the igniter button. Disconnect the thermopile, pilot tube, two wire leads at the thermal switch, and manifold tube at the gas control valve/thermostat (Figure 22).

5.Refer to “Gas Piping” (Figure 3) and disconnect the ground joint union in the gas piping. Disconnect the remaining pipe from the gas control valve/thermostat.

6.To remove the gas valve, thread a correctly sized pipe into the inlet and use it to turn the gas valve (counterclockwise.) Do not use pipe wrench or equivalent to grip body. Damage may result, causing leaks. Do not insert any sharp objects into the inlet or outlet connections. Damage to the gas valve may result.

Replacing the Gas Valve:

To replace the gas control valve/thermostat, reassemble in reverse order. IMPORTANT: This water heater has a resettable thermal switch installed. DO NOT attempt to disable or modify this feature in any way. When replacing the gas valve, thread a correctly sized pipe into the inlet and use it to turn the gas valve (clockwise.) DO NOT OVER TIGHTEN, damage may result.

Be sure to use approved Teflon® tape or pipe joint compound on the gas piping connections and fitting on the back of the gas control valve that screws into tank.

Be sure to remove the pilot ferrule nut from the new gas control valve/thermostat.

Turn the gas supply on and check the gas supply and gas valve for leaks. Test the supply connections by brushing on an approved noncorrosive leak detection solution. Bubbles forming indicate a leak. Correct any leak found.

Be sure tank is completely filled with water before lighting and activating the water heater. Follow the “Lighting Instructions” on page 16. With the water heater lit check for leaks at the manifold and pilot connections. Bubbles forming indicate a leak. Correct any leak found.

If additional information is required, contact the Service Department at: 1-877-817-6750.

TEFLON is a registered trademark of E.I. Du Pont De Nemours and Company.

Flame LockSafety System Operational Checklist

1.Manifold door gasket properly sealed.

2.Viewport not damaged or cracked.

3.Flame-trap free of debris and undamaged.

4.Two piece wire connector properly installed.

5.No leaks at pilot and manifold connection.

6.Manifold door screws securely tightened.

7.Depress the button on the thermal switch.

TROUBLESHOOTING CHART

PROBLEM

 

POSSIBLE CAUSE(S)

 

CORRECTIVE ACTION

BURNER WILL NOT IGNITE

1.

Pilot not lit

1.

Light pilot

 

2.

Thermostat set too low

2.

Turn temp. dial to desired temperature

 

3.

No gas

3.

Check with gas utility company

 

4.

Dirt in the gas lines

4.

Notify utility-install trap in gas line

 

5.

Pilot line clogged

5.

Clean, locate source and correct

 

6.

Main burner line clogged

6.

Clean, locate source and correct

 

7.

Non-functioning thermopile

7.

Replace thermopile

 

8.

Non-functioning thermostat

8.

Replace thermostat

 

9.

Heater installed in a confined area

9.

Provide fresh air ventilation

SMELLY WATER

1.

Sulfides in the water

1.

Replace the anode with a special anode

BURNER FLAME YELLOW-

1.

Insufficient secondary air

1.

Provide ventilation to water heater

LAZY

2.

Low gas pressure

2.

Check with gas utility company

 

3.

Flue clogged

3.

Clean, locate source and correct

 

4.

Main burner line clogged

4.

Clean, locate source and correct

 

5.

Heater installed in a confined area

5.

Proper fresh air ventilation

 

6.

Obstruction in main burner orifice

6.

Clean or replace orifice

PILOT WILL NOT LIGHT OR

1.

Non-functioning igniter

1.

Replace igniter pilot assembly

REMAIN LIT

2.

The thermal switch tripped

2.

See Pilot Light Troubleshooting Flowchart

 

3.

Thermopile connection loose

3.

section

 

Seat connector firmly in socket

 

4.

Air in gas line

4.

Bleed the air from the gas line

 

5.

Low gas pressure

5.

Check with gas utility company

 

6.

No gas

6.

Check with gas utility company

 

7.

Dirt in gas lines

7.

Notify utility-install dirt trap in gas line

 

8.

Cold drafts

8.

Locate source and correct

 

9.

Thermostat ECO switch open

9.

Replace thermostat

 

10.

Pilot line or orifice clogged

10.

Clean, locate source and correct

 

11.

Non-functioning thermopile

11.

Replace thermopile

 

12.

Air for combustion obstructed

12.

See maintenance section for inspection and

 

13.

Flammable vapors incident, Flame Lock

13.

cleaning of flame trap

 

Replace water heater, eliminate flammable

 

 

function utilized

 

vapors source. Call 1-877-817-6750

24

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