PILOT LIGHT TROUBLESHOOTING CHART

Section A: Pilot light will not light (new installation).

Section C: Pilot light will not remain lit.

Is the manual gas shut-off valve, located in the supply line to the water heater, in the on position?

YES

Have you bled all the air

 

 

from the pilot tube and

 

NO

 

 

 

 

gas supply line?

 

 

 

YES

 

 

 

 

 

 

Turn the manual gas shut-off valve to

 

 

 

the on position and follow the lighting

NO

 

 

 

 

 

 

instructions on the front of the water heater.

While repeatedly depressing the igniter button, push in and hold the gas control/ temperature knob until the pilot is lit and maintains a stable flame, (status light will blink) then release the gas control/ temperature knob.

Check for insufficient combustion air.

Are the combustion air supply and ventilation openings

 

 

 

 

Correct size of

of sufficient size? See Combustion Air Supply and

 

NO

 

 

 

 

 

openings to allow

 

 

Ventilation section in this manual for requirements.

 

 

 

 

 

 

 

 

sufficient air.

 

YES

 

 

 

 

 

 

NO Is there a furnace/air handler in the same room as the water heater?

YES

Is the igniter producing a

YES

 

spark?

 

 

 

NO

 

 

Follow the Testing the Igniter System

Set thermostat to desired temperature.

section in this manual.

 

 

Section B: Pilot light repeatedly goes out.

 

Refer to the Use &

Remove the burner door

Care Guide section

Does the return air duct for the furnace/ air handler draw its air from a separate location than the water heater? See the Location Requirements section and the Combustion Air Supply section.

YES

Is there proper drafting at the drafthood? See Checking the NO Draft section in this manual.

NO

 

 

 

Contact a local Heating,

 

 

 

Ventilation, Air-Conditioning

NO

 

 

 

 

& Refrigeration authorized

 

 

 

 

 

 

 

service provider to correct

 

 

 

the combustion air supply/

 

 

 

ventilation issue.

Check the vent system for restrictions/ obstructions and check the vent termination height. Refer to the Installation Instructions section of this manual for specific requirements.

assembly. Are the flame-trap and

 

 

 

 

of this manual for

 

 

 

 

 

NO

 

 

 

 

 

 

burner free from debris due to

 

 

 

 

information on

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

excessive lint, dirt, dust or oil?

 

 

 

 

 

cleaning the flame-

 

 

 

 

 

YES

 

 

 

 

 

 

 

 

 

 

trap and burner.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Does the flame-trap

 

 

 

 

Reassemble the heater, press the thermal

show signs of

 

NO

 

 

 

 

 

switch, and attempt to return the heater to

 

 

discoloration?

 

 

 

 

 

 

 

 

service. Does the pilot remain lit?

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

YES

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

YES

 

 

NO

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Shut-off the gas supply to the water heater at the manual gas shut-off valve, and contact Customer Service using the number on the cover of this manual.

Set to desired temperature.

Contact Customer Service at the number located on the front of this manual.

NOTE: If you are still experiencing diffi culties after following the steps in sections A, B, and C, please use the number located on the front of this manual to contact Customer Service.

Thermal Switch Location

NO

Go to section C.

Does the diagnostic status light on the gas control valve/thermostat give

a two flash error code?

YES

Refer to the Replacing the Pilot Assembly instructions in the manual.

Reassemble and restore to service.

Thermal

Switch

26

Page 25 Page 27
Page 26
Image 26
Whirlpool 6510374, BFG1J5040T3NOV 5K, W10100870, 89263, SG1J4040T3NOV 5K Pilot Light Troubleshooting Chart
Page 25 Page 27

W10100870, 89263, SG1J4040T3NOV 5K, BFG1J5040T3NOV 5K, 6510374 specifications

Whirlpool is a leading name in the home appliances industry, known for its innovative technology and user-friendly designs. Among its extensive product range, various models stand out for their unique features and capabilities. Such models include the Whirlpool 6510374, BFG1J5040T3NOV 5K, SG1J4040T3NOV 5K, 89263, and W10100870, each designed to enhance functionality and convenience in kitchen environments and more.

The Whirlpool 6510374 is a versatile appliance often used for its high efficiency and reliable performance. It includes features like adjustable shelves, which provide flexibility in arranging your items to maximize storage space. The smart cooling technology ensures uniform cooling throughout the unit, preserving the freshness of perishables for extended periods.

Next, the BFG1J5040T3NOV 5K offers advanced features tailored for energy efficiency. Its high efficiency compressor not only provides optimal cooling but also helps consumers save on energy bills. Furthermore, it includes a user-friendly digital display that allows for precise temperature control and easy monitoring, catering to the needs of modern families.

The SG1J4040T3NOV 5K model enhances user convenience with features such as a frost-free design, which eliminates the need for manual defrosting, saving both time and effort. This feature, combined with its spacious interior, makes it highly desirable for storing large quantities of food.

Model 89263 focuses on ease of use and maintenance. With its intuitive interface and durable construction, this model stands out in terms of reliability. Its robust design ensures longevity while maintaining performance, making it a dependable choice for families.

Lastly, the W10100870 offers unique characteristics centered around connectivity and technology. Equipped with smart features, it allows users to connect their devices and control settings remotely. This model exemplifies the shift towards smart home technology, creating a seamless integration of appliances into daily life.

In conclusion, the Whirlpool 6510374, BFG1J5040T3NOV 5K, SG1J4040T3NOV 5K, 89263, and W10100870 each present an array of features that enhance functionality, efficiency, and user experience. Whirlpool continues to push boundaries in appliance design, ensuring that each model is a safe, reliable, and smart choice for consumers worldwide. These models reflect the brand’s commitment to quality, innovation, and customer satisfaction, making them an essential part of any modern kitchen.
Top Page Image Contents