Whirlpool DU9903XL Before calling for assistance, If you need service”, If you need assistance”‘

Models: DU9903XL

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1. Before calling for assistance...

If you need service or assistance, we suggest you follow these four steps:

1. Before calling for assistance...

Performance problems often result from little things You can find and fix Yourself without tools of any kind.

1. If dishwasher

won’t run, or stops during cycle:

l

Is door

tightly

closed

and

securely

latched?

l

Has

cycle

been

correctly

 

set?

 

 

 

 

l

Is water

turned

on?

 

 

 

 

 

 

 

l

Has

house

fuse

blown

or

circuit

breaker

 

tripped?

 

 

 

 

 

 

 

 

 

 

 

l

Is

the

power

 

cord

plugged

 

in

(if

so

 

equIppea].! ..^

 

 

 

 

 

 

 

 

 

l

Has

electrical

 

power

been

interrupted?

 

 

l

If motor

has

stopped

because

of

overload,

 

it

will

automatically

 

reset

itself

within

a

few

 

minutes.

If

motor does not start, call for

 

service.

 

 

 

 

 

 

 

 

 

 

 

l

Are

You using

the

POTS

&

PANS

Cycle

or

 

HI-TEMP WASHING

Option?

Is the

dishwasher

 

waiting for water to heat?

 

 

 

 

 

 

2.If water remains in the dishwasher: l Has the cycle completed?

l Is drain air gap clogged?

3.If detergent remains in the covered deter- gent cup:

l

Is the

bottom

rack

in backwards?

(The

rack

 

bumpers should be at the front.]

 

 

l

Is the

dishwasher

detergent

fresh

and

dry

 

without

lumps?

 

 

 

 

l

Is the

cycle

completed?

 

 

 

4.If you hear grinding, grating, crunching, buzzing sounds:

l A hard object has probably entered the POWERCLEAN Module.Thesoundshould

stop when the object is ground up.

3. If you need service”:...

 

 

 

 

Whirlpool has a na-

 

 

 

 

tionwide

network

of

 

 

 

 

franchised

 

TECH-

Tkf

1

01

 

CARE ii Service Com-

 

panies.

TECH-CARE

r 3

 

 

service

technicians

 

 

are

trained

to

fulfill

 

 

the

product

warranty

1 FRANCHISED

 

SERVICE

I

and

provide

after-

 

warranty

 

service,

 

 

 

 

 

 

 

 

 

anywhere

 

in

the

United States. To locate TECH-CARE service in Your

area,

call

our

COOL-LINE

service

assistance

tele-

phone

number

(see

Step

2) or look in Your tele-

phone

directory

Yellow Pages under:

 

 

APPLIANCES-HOUSEHOLD-

 

 

 

ELECTRICAL

APPLIANCES-

 

MAJOR-SERVICE

 

6 REPAIR

 

 

MAJOR-REPAIRING

6 PARTS

WHlRLPOOLAPPLlANCES

 

OR

 

WHlRLPOOLAPPLlANCES

 

 

FRANCHISEDTECH

CARE SERVICE

 

FRANCHISEDTECH

CARESERb'CE

 

.sk.H~~I(‘F::('oM,'~,

\/E\

 

 

S'EX\',,'k ('O\fI'.\ t/l-.<

XYLSERVICECO

 

 

 

 

XYLSERVICECO

 

 

,23Map,e.

 

 

.999

9999

 

123 mule

 

 

,333 9999

 

 

 

 

OR

 

 

 

 

 

 

 

WASHING MACHINES.

 

DRYERS

 

 

 

 

 

8

IRONERS-SERVICING

 

 

 

 

WHIRLPOOL APPLIANCES

FRANCHISEOTECH CARFSERVICF

FSP IS o registered trademark

0 of Whirlpool Corporation for quality parts took for this

FSP symbol 01 qualrty whenever

you need a replacement part R for your Whirlpool appliance

FSP replacement parts

wrll fit right and work right, because they are made to the same exacting specifications used to build every new Whirlpool appliance

2. If you need assistance”‘. ..

Call

Whirlpool

COOL-LINE

F service

assis-

tance telephone

number. Dial

free from:

 

Continental

U.S

(800)

253-1301

Michigan

m

(800)

632-2243

Alaska

& Hawaii

. . . . . . . . . . .

(800)

253-1121

and talk with one of our trained Consultants. The Consultant can instruct you in how to obtain sat-

isfactory operation from Your appliance or, if ser- vice is necessary, recommend a qualified service company in Your area.

4. If you have a problem”‘. . .

Call our COOL-LINE service assistance tele- phone number (see Step 2) and talk with one of our Consultants, or if You prefer, write to:

Mr. Guy Turner, Vice President Whirlpool Corporation

Administrative Center 2000 US-33 North Benton Harbor, Ml 49022

If vou must call or write. olease arovide: model number, serial number, date of purchase, and a complete description of the problem. This infor- mation is needed in order to better respond to Your request for assistance.

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Whirlpool DU9903XL Before calling for assistance, If you need service”, If you need assistance”‘, If you have a problem”‘