Whirlpool ED19CK manual Before calling for assistance, If you need assistance, Lf you need service

If you need service or assistance, we suggest you follow these four steps:

1.Before calling for assistance...

Performance problems often result from little things you con find and fix yourself wlthout tools of any kind.

If your refrigerator will not operate:

l Is the power supply cord plugged into a live circurt with the proper voltage7 [See page 4 )

l Hove you checked your home’s maln fuses or clrcult breaker box?

l Is the Temperature Control turned ON?

If there is a mttling or jingling noise, or other un- familiar sounds:

l Is something on top or behind the refrigerator mak- ing noise when the refrigerator IS running?

l New features on your new refrigerator make new sounds. Vou may be hearing air flowing from the fans, timer clicks for the defrosting cycle, defrost water draining into the defrost pan

If your ice maker will not operate:

lHas the freezer hod enough time to get cold? With a

new refrigerator, this might take overnight.

l Is the signal arm ON...in the down position?

l Is the water valve turned on? Is water getting to the ice maker?

If there is water in the defrost pan:

l In hot, muggy weather, this IS normal. The pan con even be half full. Make sure the refrigerator is level so the pan doesn’t overflow.

If the lights are not working:

l Hove you checked your home’s man fuses or circuit breaker box?

l Is the power supply cord plugged into a live circuit with the proper voltage? (See page 4 )

If a bulb is burned out:

l Seeinstructionsforchanglng lightbulbsonpage7 Use appliance bulbs only

If the motor seems to run too much:

l Is the condenser, behind the base gnlle, free of dust and lint?

lOn hot days, or if the room IS worm, the motor natu- rally runs longer.

l If the door has been opened a lot, or if a large amount of food has been put in, the motor WIII run longer to cool down the interior.

Remember: Motor running time depends on dif- ferent things: number of door openings, amount of food stored, temperature of the room, setting of the controls

And, your new refrigerator may be larger than your old one so it has more space to be cooled It also has a regular freezer instead of a frozen food comport- ment. All this means better refrigeration and may re- quire more running time than your old one.

2. If you need assistance*...

Call Whirlpool COOL-LINE@service assistance telephone number. Dial free from:

Continental U.S. . . . . . . . . . . . . . (800) 253-1301 Michigan . . . . . . . . . . . . . . . . . . . . (800) 632-2243 Alaska & Hawaii . . . . . . . . . . . . (800) 253-1121

and talk with one of our trained Consultants The Con- sultant con instruct you in how to obtain satrsfactory operation from your appliance or, if service ISneces- sary. recommend o qualified service company in your urea

3.Lf you need service*...

Whirlpool hos CI no- tionwide network of franchised TECH-CARE@ Service Companies.

r 2 TECH-CARE service

TKi+fl 01 technicians are trained to fulfill the product warranty and provide

7-Ecu-CAREafter-warranty service,

FRANCHISED SERVICE 1 anywhere in the United States. To locate TECH-

CARE sen.ice In your area, call our COOL-LINE sewice assistance telephone number [see Step 2) or look in your telephone directory Yellow Pages under:

APPLIANCES-	HOUSEHOLDS				ELECTRICAL		APPLIANCES-
MAJOR-	SERVICE	h	REPAIR		MAJOR-		REPAIRING		6 PARTS
WHIRLPOOL	APPLIANCES			OR	WHIALPOOL		APPLIANCES
FRANCtilSED TECH-CARE			SEI~VICE		FRANCHISEOTECH.CARE				SERVICE
SERVICE		COMPA,%‘IES				SERVICE		COMPANIES
XYZ SERVICE	CO				XYZ SERVICE		CO
123 Maple			999~9999		I23	Maple			999-9999
				OR
	WASHING			MACHINES.DRYERS
		6	IRONERS-		SERVICING
	WHIRLPOOL			APPLIANCES
		FRANCHISEDlECH-CARE				SERVICE
			SERVICE		COMPANIES
		XYZSERVICE		CO
		123	Mapie			999.9999

4. If you have a problem*...

Call our COOL-LINE service assistance telephone number (see Step 2) and talk with one of our Consul- tants. or if you prefer, write to:

Mr. Robert Stanley Division Vice President Whirlpool Corporation 2000 US-33, North Benton Harbor, Ml 49022

*If you must call or write, please provide: model number, serial number, date of purchase. and a com- plete description of the problem. This information IS needed in order to better respond to your request for assistance

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