TROUBLESHOOTING

User's Manual

Check the condition of the cord and terminals. If the cord is frayed or damaged, replace it. If the terminals are soiled, wipe them with cotton or a clean cloth.

If the AC adaptor still does not power the com- puter, contact your dealer.

Battery

If you suspect a problem with the battery, check the DC IN 15V indicator as well as the Battery indicator. For information on indicator and battery operation see Chapter 6, Power and Power-Up Modes.

Problem

Procedure

Battery doesn’t

The battery may be discharged. Connect the

power the computer

AC adaptor to charge the battery.

 

 

Battery doesn’t

If the battery is completely discharged, it will

charge when the

not begin charging at once. Wait a few minutes.

AC adaptor is

 

attached (Battery

If the battery still does not charge, make sure the

indicator does not

outlet is supplying power. Plug in an appliance

glow orange.)

and see if it works. If it doesn’t, try another power

 

source.

 

 

 

Check whether the battery is hot or cold. If the

 

battery is too hot or too cold, it will not charge

 

properly. Let it reach room temperature.

 

 

 

Unplug the AC adaptor and remove the battery to

 

make sure the terminals are clean. If necessary

 

wipe them with a soft dry cloth dipped in alcohol.

 

Connect the AC adaptor and replace the battery.

 

Make sure the battery is securely seated.

9-6

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Toshiba A40 Series manual Battery, Problem Procedure