Toshiba A40 Series manual Dvd-Rom

TROUBLESHOOTING

User's Manual

DVD-ROM drive

For more information, refer to Chapter 4, Operating Basics.

Problem	Procedure
You cannot access	Make sure the drive’s drawer is securely
a CD/DVD in the drive	closed. Press gently until it clicks into place.
	Open the drawer and make sure the CD/DVD is
	properly seated. It should lie flat with the label
	facing up.
	A foreign object in the drawer could block laser
	light from reading the CD/DVD. Make sure there
	is no obstruction. Remove any foreign object.
	Check whether the CD/DVD is dirty. If it is, wipe
	it with a clean cloth dipped in water or a neutral
	cleaner. See the Media care section in Chapter 4
	for details on cleaning.
Some CD/DVDs	The software or hardware configuration may
run correctly, but	be causing a problem. Make sure the
others do not	hardware configuration matches your software’s
	needs. Check the CD/DVD’s documentation.
	Check the type of CD/DVD you are using. The
	drive supports:
	DVD-ROM:	DVD-ROM,DVD-Video
	CD-ROM:	CD-DA, CD-Text, Photo CD (single/
		multi-session), CD-ROM Mode 1,
		Mode 2, CD-ROM XA Mode 2
		(Form1, Form2), Enhanced CD (CD-

EXTRA), CD-G (Audio CD only),

Addressing Method 2

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