Chapter 9

Troubleshooting

Problem solving process

9-1

Preliminary checklist

9-1

Analyzing the problem

9-2

Hardware and system checklist

9-3

System start-up

9-3

Self test

9-4

Power

9-4

Battery

9-6

Password

9-7

Keyboard

9-7

LCD panel

9-10

Hard disk drive

9-11

DVD-ROMdrive

9-12

CD-RW/DVD-ROMdrive

9-13

DVD-R/-RWdrive

9-14

DVD Multi drive

9-16

DVD±RW drive (DVD Dual drive)

9-18

Diskette drive

9-19

PC card

9-20

SD card

9-20

Pointing device

9-21

USB

9-23

Memory expansion

9-24

Sound System

9-24

Monitor

9-25

Modem

9-25

Standby/Hibernation

9-27

LAN

9-27

Wireless LAN

9-27

i.LINK (IEEE1394)

9-28

Real Time Clock

9-28

Printer

9-29

TOSHIBAsupport

9-30

Before you call

9-30

Where to write

9-30

ROUBLESHOOTINGT

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Toshiba A40 Series manual Troubleshooting, Chapter