Chapter 9
Troubleshooting
Problem solving process ...................................................................
9-1
Preliminary checklist ..........................................................................
Analyzing the problem ........................................................................
9-2
Hardware and system checklist ........................................................
9-3
System start-up ..................................................................................
Self test ..............................................................................................
9-4
Power .................................................................................................
Battery ...............................................................................................
9-6
Password ...........................................................................................
9-7
Keyboard ............................................................................................
LCDpanel ........................................................................................
9-10
Hard disk drive ..................................................................................
9-11
DVD-ROMdrive ................................................................................
9-12
CD-RW/DVD-ROMdrive ...................................................................
9-13
DVD-R/-RWdrive ..............................................................................
9-14
DVD Multi drive .................................................................................
9-16
DVD±RW drive (DVD Dual drive) .......................................................
9-18
Diskette drive ....................................................................................
9-19
PC card ............................................................................................
9-20
SD card ............................................................................................
Pointingdevice .................................................................................
9-21
USB .................................................................................................
9-23
Memory expansion ...........................................................................
9-24
Sound System .................................................................................
Monitor .............................................................................................
9-25
Modem .............................................................................................
Standby/Hibernation .........................................................................
9-27
LAN ..................................................................................................
Wireless LAN ...................................................................................
i.LINK(IEEE1394) ............................................................................
9-28
Real Time Clock ...............................................................................
Printer ..............................................................................................
9-29
TOSHIBAsupport .............................................................................
9-30
Before you call .................................................................................
Where to write ..................................................................................
ROUBLESHOOTINGT