TROUBLESHOOTING

User's Manual

CD-ROM: CD-DA,CD-Text,PhotoCD™ (single/multi-session),CD-ROM Mode 1, Mode 2, CD-ROM XA Mode 2 (Form1, Form2), Enhanced CD (CD-EXTRA),CD-G(AudioCDonly), Addressing Method 2

Recordable: CD-R,CD-RW CD

Check the region code on the DVD. It must match that on the CD-RW/DVD-ROM drive. Region codes are listed in the Optical media section in Chapter 2, The Grand Tour.

Cannot write correctly If you have trouble writing, make sure you are observing the following precautions:

Use only media recommended by TOSHIBA.

Do not use the mouse or keyboard during writing.

Use only the software supplied with the computer for recording.

Do not run or start other software during writing.

Do not jar the computer during writing.

Do not connect/ disconnect external devices or install/remove internal cards during writing.

If problems persist, contact your dealer.

DVD-R/-RW drive

For more information, refer to Chapter 4, Operating Basics.

Problem

Procedure

You cannot access

Make sure the drive’s drawer is securely

a CD/DVD in the drive

closed. Press gently until it clicks into place.

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