Troubleshooting | Toshiba A40 Series guide

User's Manual

TROUBLESHOOTING

9-32

Image 214

Toshiba A40 Series manual Troubleshooting

Contents

Toshiba Disclaimer CopyrightTrademarks FCC information FCC notice Declaration of Conformity Information Contact FCC conditionsVcci Class B Information Conformity Statement Modem warning noticeNetwork Compatibility Statement Region selection Japan regulationsPursuant to FCC CFR 47, Part Redial If problems arise Type of serviceTelephone company procedures Disconnection Instructions for IC CS-03 certified equipment Fax branding Modem warning notice for Australia AT&F AT&W AT%TE=0 ATZ Software in addition to a modem Page General conditions Optical disc drive safety instructions Location of the required label DVD Multi DV-W22E Toshiba DVD-R/-RW SD-R6112 CD-RW/DVD-ROM SD-R2412 Hitachi DVD±RW GWA-4040N Pioneer DVD±RW DVR-K12D Panasonic DVD Multi UJ-811B CD-RW/DVD-ROM UJDA750 International precautions Page Table of Contents Getting Started Grand TourXxvi Operating Basics Restoring the preinstalled software fromXxvii Keyboard Xxviii Optional Devices Power and Power-Up ModesHW Setup and Passwords Xxix Troubleshooting Xxx Appendixes Glossary Index Xxxii Manual contents Preface Icons ConventionsAbbreviations Keys Messages Key operationDisplay Conventions Xxxvi Heat injury General PrecautionsStress injury Pressure or impact damage Central Processing Unit CPU Performance Disclaimer PC card overheatingMobile phone Xxxviii Stress injury Xxxix Open the keyboard brace Introduction Chapter Introduction Hardware Equipment checklistIntroduction Software Features Processor Features PowerMemory Disks CD-DA DVD-R DVD-RW DVD-RAM CD-ROM CD-EXTRA Display Keyboard Slots Pointing devicePorts Multimedia Communications LAN Security Special featuresSpecial features Software Hibernate in the System standby and System hibernation Utilities Utilities CD+DVD Options Options Introduction Grand Tour Grand Tour Grand Tour Front with the display closed Left side LAN Jack Right side Right side Indicator Back side Back side Serial Bus UniversalSecurity lock Underside Underside Front with the display open Front with the display open System indicators System indicators Keyboard indicators Refer to the Keypad overlay section in , Keyboard USB diskette drive USB diskette drive Fixed optical media drive Region codes for DVD drives and media CDs Writable discsFormats DVDs CD-RW/DVD-ROM drive DVD-ROM driveDVD-R/-RW drive DVD±RW drive DVD Dual drive DVD Multi driveDVD+R write AC adaptor 11 The AC adaptor Getting Started Getting Started Setting up your work space Getting Started Placement of the computer General conditions Setting up your work space Seating and posture Lighting Work habits Connecting the AC adaptor Connecting the AC adaptor Connecting the power cord to the AC adaptor Opening the display Turning on the power Turning on the power Shut Down mode Boot mode Turning off the powerStarting up for the first time Turning off the power Hibernation modeBenefits of hibernation Automatic Hibernation Open Toshiba Power SaverStarting Hibernation Select Turn Off Computer Standby mode Data save in hibernation mode Executing standby Benefits of standbyClickstart, click Turn Off Computerand clickStandby Standby limitations Restarting the computerRestarting the computer Getting Started Operating Basics Connecting Disconnecting Using the Touch Pad Operating Basics Using the USB diskette drive Connecting 3 1/2 diskette drive Using optical media drives Using optical media drivesDisconnecting 3 1/2 diskette drive ClickDiskettedrive Loading discs Pressing the eject button Pulling the drawer open Removing discs Closing the CD/DVD drawer Audio/Video controls Audio/Video controlsNext and Previous buttons Next Controls for CD/DVD and Digital Audio Writing CDs on CD-RW/DVD-ROM drivePlay/Pause and Stop buttons Play/Pause Before writing or rewriting Writing CDs on CD-RW/DVD-ROM drive Important message Writing CD/DVDs on DVD±RW drive DVD Dual driveDisclaimer Writing CD/DVDs on DVD-R/-RW drive Writing CD/DVDs on DVD-R/-RW drive Writing CD/DVDs on DVD Multi drive Writing CD/DVDs on DVD Multi drive Only DVD Multi drive can use DVD-RAM Operating Basics Drag’n Drop CD+DVD Data verification Media careCD/DVDs Diskettes Volume controlSound System Microphone level Microphone Enhancements Power managementSoundMAX Control Panel Click Options and select Advanced Controls ClickAdvanced Modem Clicked the Power Management tabInput a time in Power Save Delay Seconds Region selection Properties menu Region Selection icon Modem Selection ConnectingSetting Dialing Properties Wireless LAN Disconnecting Wireless LAN Wireless communication switchSecurity Indicatorstatus Indication Wireless communication IndicatorLAN cable types Connecting LAN cable 12 Connecting the LAN cable Disconnecting LAN cable Cleaning the computerMoving the computer Heat dispersal Heat dispersal Operating Basics Keyboard Keyboard Keyboard Typewriter keys Soft keys Fn key combinations F1 … F12 function keysEmulating keys on enhanced keyboard Soft keys Fn key combinations Hot keys Soft keys Fn key combinations Fn Sticky key Keypad overlay Arrow modeWindows special keys Turning on the overlays Temporarily using normal keyboard overlay on Numeric mode Temporarily changing modes Temporarily using overlay overlay offGenerating Ascii characters Generating Ascii characters Keyboard Power and Power-Up Modes Power POWER-UP Modes Power and Power-Up Modes Power conditions Power indicators Battery indicators Power indicator Battery typesDC in 15V indicator Battery types Battery pack Real Time Clock battery Safety precautions Care and use of the battery packCare and use of the battery pack Modes Care and use of the battery pack Procedures Charging the batteries Charging time hours Battery type Power on Power off Battery charging noticeTime Monitoring battery capacity Maximizing battery operating time Retaining data with power off Extending battery life Replacing the battery pack Removing the battery pack Replacing the battery pack Releasing the battery pack Installing the battery pack Securing the battery pack Starting the computer by password Starting the computer by passwordPower-up modes Windows utilities Panel power on/off System Auto Off HW Setup and Passwords HW Setup Passwords Accessing HW Setup HW Setup and PasswordsHW Setup HW Setup window Password General HW Setup Key FD Device Config Parallel/Printer CPU Boot Priority HT Technology HW Setup Enter HDD Priority Options USB Supervisor password Optional Devices Optional Devices Cards/memory Power devicesOptional Devices Peripheral devices PC cards Inserting a PC card Removing a PC card PC cards SD cards Formatting an SD card Removing an SD card SD cards Memory expansion SD card care Installing memory module Memory expansion Removing the keybord brace Lifting into the left the insulation sheet Removing memory module Battery pack Battery packUniversal AC adaptor External monitor Parallel printer Link IEEE1394 PrecautionsLink IEEE1394 10 Connecting the i.LINK cable Security lock Security lockPoint to i.LINK IEEE1394 device and click Optional Devices Troubleshooting Troubleshooting Problem solving process TroubleshootingPreliminary checklist Analyzing the problem Hardware and system checklist Hardware and system checklistSystem start-up Power Self test Problem Procedure Overheating power downAC power Its DC Battery Problem Procedure Password Projecting Parts Roubleshootingt LCD panel Hard disk drive DVD-ROM CD-RW/DVD-ROM drive DVD-R/-RW drive EXTRA, CD-G Audio CD only DVD Multi drive DVD DVD-RW, DVD+R, DVD+RW Diskette drive PC card SD card Pointing device Click the Pointer Options tab Open the Control Panel Click the Device Setting tabUSB mouse Hardware icon USB Memory expansion Sound System Monitor Modem No Carrier Wireless LAN Standby/Hibernation Link IEEE1394 Real Time Clock To , HW Setup and paswords Printer Toshiba support Where to writeBefore you call Toshiba support InEurope Germany&Austria Troubleshooting Ppendixesa Appendixes Power Requirements SpecificationsPhysical Dimensions Appendix a Built-in Modem NetworkcontrolunitNCU Display controller Display Controller and ModesAppendix B Video modes Video modes VGA Appendix B Video modes XGA Appendix B Video modes XGA Video modes Super XGA+ Video modes Super XGA+ Appendix B Display Settings FigureB-1 Display Properties Extended Desktop Figure B-3 WinDVD Figure B-5 Setup Appendix B Appendix C AT CommandsRepeat last command +++ Escape sequence Bn Communication standard setting Answer commandDn Dial Request ID information En Echo commandHook control Appendix C Mn Monitor speaker mode Ln Monitor speaker volumeNn Modulation handshake Select pulse dialing On Return on-line to data modeQn Result code control Vn DCE response format Select tone dialingXn Result code selection, call progress monitoring Recall stored profile Dial tone detectBusy tone detect Data Carrier Detect DCD control Load factory settings Dn DTR control Kn Local flow control selection Tn Self-test commandsGn V.22bis guard tone control Pn Select Pulse Dial Make/Break Ratio WW Store current configuration Display Current ConfigurationZn=x Store telephone number \Nn Error control mode selection \Qn Local flow control selection View numbers in blacklist \Vn Protocol result codeCn Data compression control Appendix D RegistersRegister values ATSn? S1 Ring counter S3 Command line termination character user definedS0 Auto answer ring number S2 AT escape character user defined S6 Wait before dialing S5 Command line editing character user definedS4 Response formatting character user defined Appendix D S11 Dtmf dialing speed S7 Connection completion time-outS8 Comma pause time S12 Escape guard time S37 Dial line rate Result code summary AT command set result codesResult Code Numeric Description Delayed Appendix D Appendix E ModeFunction Transmission speed Table E-1 Result codes for a V.90 connection AT Command Appendix E Appendix E Internal Modem Guide Installing the internal modemInstalling the modem board and jack Appendix F Removing the internal modem A02-0604JP Appendix F Radio Characteristics Wireless LANCard Specifications Appendix G Wireless Ieee 802.11 Channels Sets Revision B and G Supported Frequency Sub-bands Wireless Ieee 802.11 Channels Sets Revision a Appendix G Wireless Channels Sets Turbo Mode AC Power Cord Connectors Appendix H USA and Canada Australia Europe Parts Numbers Appendix Configurations Glossary Glossary-1 Adaptor Glossary-2 Cache memory Glossary-3 Capacity Glossary-4 Dialog box Glossary-5 Disk drive Glossary-6 Hardware Glossary-7 Hertz Glossary-8 Monitor Glossary-9 Motherboard Glossary-10 Prompt Glossary-11 Radio frequency interference RFI shield Glossary-12 Write protection Glossary-13 Glossary-14 Index Index-1 Index-2 Index Index-3 Toshiba Index-4