Hardware and system checklist
Monitor
Refer also to Chapter 8, Optional Devices, and to your monitor’s documentation.
Problem | Procedure |
Monitor does not | Make sure that the external monitor’s power |
turn on | switch is on. Confirm that the external monitor’s |
| power cable is plugged into a working power |
| outlet. |
|
|
No display | Try adjusting the contrast and brightness controls |
| on the external monitor. |
|
|
| Press hot keys Fn + F5 to change the display |
| priority and make sure it is not set for the internal |
| display. |
|
|
Display error occurs | Check that the cable connecting the external |
| monitor to the computer is attached firmly. |
| If problems persist, contact your dealer. |
Modem
Refer to Appendix C and D.
Problem | Procedure |
Communication | Make sure the computer’s internal modem |
software can’t | settings are correct. Refer to Phone and Modem |
initialize modem | Properties in the Control Panel. |
|
|
You can hear a dial | If the call is going through a PBX machine, make |
tone but can’t make | sure the communication application’s tone dial |
a call | detection feature is disabled. |
ROUBLESHOOTINGT
