Hardware and system checklist

 

Open the drawer and make sure the CD/DVD is

 

properly seated. It should lie flat with the label

 

facingup.

 

 

 

 

 

 

A foreign object in the drawer could block laser

 

light from reading the CD/DVD. Make sure there

 

is no obstruction. Remove any foreign object.

 

 

 

 

Check whether the CD/DVD is dirty. If it is, wipe

 

it with a clean cloth dipped in water or a neutral

 

cleaner. See the Media care section in Chapter 4

 

for details on cleaning.

 

 

 

Some CD/DVDs

The software or hardware configuration may

run correctly, but

be causing a problem. Make sure the

others do not

hardware configuration matches your software’s

 

needs. Check the CD/DVD’s documentation.

 

 

 

 

Check the type of CD/DVD you are using. The

 

drive supports:

 

DVD-ROM:

DVD-ROM,DVD-Video

 

CD-ROM:

CD-DA, CD-Text, Photo CD (single/

 

 

multi-session), CD-ROM Mode 1,

 

 

Mode 2, CD-ROM XA Mode 2

 

 

(Form1, Form2), Enhanced CD (CD-

 

 

EXTRA), CD-G (Audio CD only),

 

 

Addressing Method 2

 

 

 

 

Check the region code on the DVD. It must

 

match that on the DVD-R/-RW drive. Region

 

codes are listed in the Optical media section in

 

Chapter 2, The Grand Tour.

 

 

Cannot write correctly

If you have trouble writing, make sure you are

observing the following precautions:

• Use only media recommended by TOSHIBA.

9-15

ROUBLESHOOTINGT

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Toshiba A40 Series manual EXTRA, CD-G Audio CD only