Toshiba A40 Series manual Dvd-Rw, Dvd+R, Dvd+Rw

TROUBLESHOOTING

User's Manual

DVD±RW drive (DVD Dual drive)

For more information, refer to Chapter 4, Operating Basics.

Problem	Procedure
You cannot access	Make sure the drive's drawer is securely closed.
a CD/DVD in the drive	Press gently until it clicks into place.
	Open the drawer and make sure the CD/DVD is
	properly seated. It should lie flat with the label
	facingup.
	A foreign object in the drawer could block laser
	light from reading the CD/DVD. Make sure there
	is no obstruction. Remove any foreign object.
	Check whether the CD/DVD is dirty. If it is, wipe
	it with a clean cloth dipped in water or a neutral
	cleaner. See the Media care section in Chapter 4
	for details on cleaning.
Some CD run	The software or hardware configuration may be
correctly, but	causing a problem. Make sure the hardware
others do not	configuration matches your software's needs.
	Check the CD/DVD's documentation.
	Check the type of CD/DVD you are using. The
	drive supports:
	DVD-ROM: DVD-ROM,DVD-Video,DVD-R,
	DVD-RW, DVD+R, DVD+RW
	CD-ROM: CD-DA, CD-Text, Photo CD (single/
	multi-session), CD-ROM Mode 1,
	Mode 2, CD-ROM XA Mode 2
	(Form1, Form2), Enhanced CD (CD-
	EXTRA), CD-G (Audio CD only),
	Addressing Method 2
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