Whirlpool ED22ZM manual Before calling for assistance, If you need assistance, If you need service

If you need service or assistance, we suggest you follow these four steps:

1. Before calling for assistance...

Performance problems often result from lIttIe things you con find and fix yourself wlthout tools of any kind

If your refrigerator will not operate:

l	Is the	power supply			cord	piugged	Into		o live	clrcult
	with the		proper	voltage7		[See page		4	)
l	Hove	you	checked		your home’s		main	fuses or		clrcult
	breaker		box7
l	Is the	Temperature			Control	turned	ON’

If there is a ruftling or jingling noise, or other un- familiar sounds:

l Is something on top or behind the refrigerator mak-

ing no/se when the refrrgerator IS runnrng’

l New features on your new refrigerator make new sounds You may be hearing air flowing from the

fans, timer clicks for the defrosting cycle, defrost water draining into the defrost pan

If your ice maker will not operate:

l Has the freezer hod enough time to get cold7 With a

	new	refrigerator,		this	might	take overnight
l	Is the	signal	arm	ON	in the		down position7
l	Is the	water	valve	turned		on7	Is water getting to the

ice maker’

If there is water in the defrost pan:

l In hot, muggy weather, this IS normal The pan con

even be half full Make sure the refrigerator IS level so the pan doesn’t overflow

If the lights are not working:

l Hove you checked your home’s main fuses or clrcult breaker box?

l Is the power supply cord plugged Into a live circuit

with the proper voltage? [See page 4 )

If a bulb is burned out:

l See instructlons for changing light bulbs on page 7

Use appliance bulbs only.

If the motor seems to run too much:

l	Is the	condenser,			behlnd		the	base	gnlle,	free	of dust
	and	lint?
l	On hot days,			or	if the	room	IS worm,		the	motor	natu-
	rally	runs	longer.
l	If the	door		has	been	opened		a	lo?,	or If a	large
	amount		of	food has been put in, the motor will run
	longer	to	cool		down	the	interior

Remember: Motor running time depends on dlf-

ferent things: number of door openings, amount of

food stored, temperature of the room, setting of the controls.

And, your new refrigerator may be larger than your old one so it has more space to be cooled It also has a regular freezer instead of a frozen food compati-

ment All this means better refrigeration and may re- quire more running time than your old one

2. If you need assistance*...

Call Whirlpool			COOL-LINE		p service	assistance
telephone		number.		Dial tree	from:
Continental			U.S.	. . . . . . . . . . . . . (600)		2534301
Michigan		. .	. . . . .	. . . . . . . . .	. . . . (	_
Alaska	&	Hawaii		. . . . . . . .	. . . . (800)	253-1121

and talk with one of our trained Consultants. The Con- sultant can instruct you tn how to obtain satisfactory

operation from your appliance or, if selvice is neces-

sary, recommend a qualified service company In your area

3.If you need service*...

						Whirlpool		has		a no-
					tionwide			network			of
					franchised			TECH-CARE			@
					Service		Companies.
					TECH-CARE				service
					technicians			ore		trained
					to	fulfill		the	product
					warranty			and	provide
1 FRANCHISED		SERVICE		1	after-warranty					service,
					anywhere			In the		United
					States		70 locate			TECH-
CARE service in your area, call our COOL-LINE service
assistance	telephone		number			[see	Step	2)	or	look	rn
your telephone		directory		Yellow		Pages		under,
APPLIANCES-HOUSEHOLD-					ELECTRICAL		APPLIANCES-
MAJOR-	SERVICE	A REPAIR			MAJOR-		REPAIRING		6 PARTS
WHIRLPOOL APPLIANCES				OR	WHIRLPOOL APPLIANCES
FRANCHISEDTECH-CARESERVICE					FRANCHISEDTECH-CARESERVICE
	SERVICE	C’OMPA.\~IES					SEHL’ICE co.MP~.vlEs
XYZ SERVICECO					XVZ SERVICECO
123 MAPLE		999.9999			123 MAPLE					999.9999
				OR
		WASHING	MACHINES,		DRYERS
		(L IRONERS-SERVICING
		WHIRLPOOL APPLIANCES
		FRANCHISED TECH-CARESERVICE
			SERVICE		COMPANIES
		XYZ SERVICECO
		123 MAPLE				999-9999

4. If you have a problem*...

Call our COOL-LINE sewIce assistance telephone number [see Step 2) and talk with one of our Consul- tonts, or If you prefer, write to:

Mr Robert Stanley Dlvlslon Vice President Whirlpool Corporation 2000 US-33, North Benton Harbor, Ml 49022

.If you must call or write. please provide. model number, seria number, dote of purchase. and a com-

plete description of the problem This InformatIon IS needed In order to better respond to your request for assistance

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.	of	qual~ly		whenever		you need		a	replacement		pari
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	made		to	the	some	exoct,ng;peclflcotlons					used
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