Whirlpool ET22DM, ET22RK, ET22RM manual IfYouNeedServiceOrAssistance, Wesuggestyoufollow thesesteps

Models: ET22DK ET20RK ET20DK ET22DM ET22RM ET22RK

1 16
Download 16 pages 61.85 Kb
Page 14
Image 14
IfYouNeedServiceOrAssistance

IfYouNeedServiceOrAssistance

Wesuggestyoufollow thesesteps:

1. Before calling for assistance...

Performance problems often result from little things you can find and fix yourself without tools of any kind.

If your refrigerator will not operate:

lIs the power supply cord plugged into a live circuit with proper voltage? (See page 4.)

l Have you checked your home’s main fuses or circuit breaker box?

l Is the Refrigerator Control ON?

If there is a rattling or jingling noise or unfamiliar sounds:

lIs something on top of or behind the refrigerator making noise when the refrigerator is running?

l New features on your new refrigerator make new sounds. You may be hearing air flowing from the fans, timer clicks for the defrosting cycle, or defrost water draining in the defrost pan.

If your ice maker will not operate:

l Has the freezer had enough time to get cold? With a new refrigerator, this might take overnight.

lIs the signal arm ON.. in the down position?

l Is the water valve turned on? Is water getting to the ice maker?

If there is water in the defrost pan:

l This is normal in hot, muggy weather. The pan can even be half full. Make sure the refrigerator is level so the pan does not overflow.

If the lights do not work:

l Have you checked your home’s main fuses or circuit breaker box?

l Is the power supply cord plugged into a live circuit with the proper voltage? (See page 4.)

If a bulb is burned out:

l See instructions for changing light bulbs on page 8. Use appliance bulbs only.

If the motor seems to run too much: l Is the condenser free of dust and lint?

lOn hot days, or if the room is warm, the motor naturally runs longer.

lIf the door has been opened a lot, or if a large amount of food has been put in, the motor will run longer to cool down the interior.

Remember:

Motor running time depends on different things: number of door openings, amount of food stored, temperature of the room, setting of the controls. Your new refrigerator may be larger than your old one so it has more space to be cooled. It also has a regular freezer instead of a frozen food com-

partment. All this means better refrigeration and may require more running time than your old one.

2. If you need assistance:..

Call ‘Whirlpool COOL-LINE@ service assistance telephone number. Dial free from anywhere in the U.S.:

l-800-253-1301

and talk with one of our trained consultants.

The consultant can instruct you in how to obtain satisfactory operation from your appliance or, if service is necessary, recommend a qualified service company in your area.

If you prefer, write to:

Mr. Donald Skinner

Director of Consumer Relations Whirlpool Corporation

2000 M-63

Benton Harbor, Ml 49022

Please include a daytime phone number in your correspondence.

3. If you need service’...

Whirlpool has a nation- wide network of autho- rized Whirlpools” service

T&f1 olsy companies. Whirlpool

2SERVrCE service technicians are trained to fulfill the prod-

uct warranty and provide after-warranty service, anywhere in the United States. To locate the authorized Whirlpool service company in your area, call our COOL-LINE@ service assistance telephone number (see Step 2) or look in your telephone directory Yellow Pages under:

APPLIANCES - HOUSEHOLD - ELECTRlCAL APPLIANCES -

MAJOR-SERVICE L REPAIR MAJOR-REPAIRING A PARTS

OR

WASHING MACHIPIES. DRIERS h IRONERS- SERVICING

WHIRLPOOL APPLIANCES

AUTHORlZEOWHlRLPOOLSERVICE

14

Page 14
Image 14
Whirlpool ET22DM, ET22RK, ET22RM, ET20DK, ET20RK, ET22DK manual IfYouNeedServiceOrAssistance, Wesuggestyoufollow thesesteps