Whirlpool ETl6AK manual Before calling for assistance, 2000 M-63

If you need service or assistance,

we suggest you follow these five steps:

1. Before calling for assistance... 2. If you need assistance%.

Performance problems often result from little things you can find and fix yourself without tools of any kind.

if	your refrigerator			will	not	operate:
l	Is the	electric	cord		plugged		into a	live circuit	with
	proper	voltage?		(See	page 4.)
l	Have	You checked		your		home’s	main	fuses or	circuit
	breaker	box?
l	Is the	Refrigerator		Control		ON?

if there is a mttiing or jingling noise or unfamiliar sounds:

l Is something on top or behind the refrigerator making

noise when the refrigerator is running?

l New features on your new refrigerator make new sounds. You may be hearing air flowing from the fans, timer clicks for the defrosting cycle, or defrost water draining in the defrost pan.

if your Ice maker will not opemte:

l Has the freezer had enough time to get cold? With a

new

refrigerator,

this

might

take

overnight.

l

Is the

signal

arm

ON...in

the

down

position?

l

Is the

water

valve

turned

on?

Is water

getting

to

the

ice

maker?

if

there

is

water

in

the

defrost

pan:

l

This

is

normal

in

hot,

muggy

weather.

The

pan

can

even

be

half

full.

Make sure

the

refrigerator

is level

so

the pan does not overflow.

if the light does not work:

l

Have

you

checked

Your

home’s

main fuses

or

circuit

breaker

box?

l

Is the

power

supply

cord

plugged

into

a

live

circuit

with

the

proper

voltage?

[See

page

4.)

if a bulb is burned out:

l

See

instructions

for

changing

light

bulbs

on

page

6.

Use

appliance

bulbs

only.

if the motor seems to run too much:

l

Is the

condenser

free

of

dust and

lint?

l On

hot days, or if the room is warm, the motor naturally

runs

longer.

.

If the

door

has

been

opened

a lot, or if a large

amount

of food has been put in, the motor will run longer to

cool

down

the

interior.

Remember: Motor running time depends on different

things; number of door openings, amount of food

stored, temperature of the room, setting of the controls.

And, your new refrigerator may be larger than your

Iold one so it has more space to be cooled, It also has a regular freezer instead of a frozen food compartment.

All this means better refrigeration and may require more running time than Your old one.

Call Whirlpool COOL-LINER service assistance teie- phone number. Dial free from anywhere in the U.S.:

l-800-253-1301

and talk with one of our trained Consultants. The COn- sultants can instruct you in how to obtain satisfactory

operation from Your appliance or, if service is neces-

sary, recommend a qualified service company in your area.

3.If you need service?..

			Whirlpool	has		a	nationwide		network
-%&+I	01	7, of franchised				TECH-CARE”			service
2			companies.			TECH-CARE			service
7mff-CARE			technicians		are		trained	to	fulfill		the
LFmy..CHISEDSERVICE			product	warranty			and	provide		after-
-A
warranty	service,		anywhere		in	the	United	States.		To	lo-

cate TECH-CARE service in Your area, call our COOL-

LINE service	assistance	telephone		number	(see Step 2)
or look in Your telephone		directory		Yellow Pages under.
APPLIANCES-HG”SE”GLD-			ELECTRICALAPPLIANCES-
MAJOR-SERVICELREPAIR			MAJORREPAIRING- L PARTS
		OR
WHIRLPOOL APPLIANCES			WHlRtPOOLAPPLlANCES
FRANCHISEDTECH-CARESERVlCE			FRANCHlSEOTECH-CARESERVICE
	SER"lCE COMPANIES			SER",CE	COMPANIES
YYZSERVICECO			XYZSERVICECO		999-9999
12IMAPLE	999-9999		123MAPLE
		OR
	WASHING	MACHINES.	DRIERS
	L IRONERS-SERVICING
	WHIRLPOOL APPLIANCES
	FRANCHlSEOTECH-CARESERVICE
		SERVICE	COMPANIES
	XYZSERVICECO		999-9999
	123MAPLE

4. If you have a problem?..

Call our COOL-LINE service assistance telephone number [see Step 2) and talk with one of our Consul- tants, or if you prefer, write to:

Mr. Donald	Skinner
Director	of Customer	Relations
Whirlpool	Corporation

2000 M-63

Benton Harbor, MI 49022

5.If you need FSP” replacement parts%.

FSP”

is a

registered

trademark

of

Whirlpool

Corpora-

tion

for

quality

parts.

Look

for

this

symbol

of

quality

whenever

you

need

a

replacement

part

for

Your

Whirlpool

appliance.

FSP

replacement

parts

will

fit

right

and

work

right,

because

they

are

made

to

the

same

exacting

specifications

used

to build

every

new

Whirlpool

appliance.

To locate

FSP replacement

parts

in Your

area,

refer

to

Step

3 above

or call

the

Whirlpool

COOL-LINE

service

assistance

number

in

Step

2.

+lf you must call or write, please provide: model number, serial number, date of purchase, and a com-

plete description of the problem. This information is needed in order to better respond to your request for assistance.

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