TROUBLESHOOTING

Most cooking problems often are caused by little things you can find and fix without tools of any kind. Check the lists below and on the next page before calling for assistance or service. If you still need help, see “Requesting Assistance or Service” on page 37.

RANGE DOES NOT WORK

PROBLEM

Nothing works

CAUSE

The range is not plugged into a properly grounded outlet (120v polarized).

The range is not properly connected to the gas supply. Contact a designated service technician to reconnect the range to the gas supply. (See the Installation Instructions.)

You have blown a household fuse or tripped a circuit breaker.

OVEN/BROILER BURNER

 

 

PROBLEM

CAUSE

 

 

 

 

 

 

 

 

The oven does not work

When using the oven for the first time, it is necessary to light the surface

 

 

 

 

 

 

burners first, to purge air from the gas lines.

 

 

 

 

You have not set the electronic control correctly. Refer to setting the

 

 

 

 

electronic oven control section.

 

 

 

 

The main or regulator gas shutoff valve is in the off position. (See the

 

 

 

 

Installation Instructions.)

 

 

 

 

 

 

 

 

Burner makes muffled

This is normal. This sound occurs when the oven burner cycles on and off

 

 

ticking noise when in use

to insure proper oven temperature.

 

 

 

 

 

 

 

The burner fails to light

The ignition system is broken. Contact a designated service technician to

 

 

 

 

replace it.

 

 

 

 

You have blown a household fuse or tripped a circuit breaker.

 

 

 

The burner flames lift

The air/gas mixture is incorrect. Contact a designated service technician to

 

 

away from the ports, are

check the air/gas mixture or see the Installation Instructions.

 

 

yellow, or are noisy

 

 

 

 

 

 

 

 

 

 

 

 

 

SURFACE BURNERS

 

 

 

 

 

 

 

PROBLEM

CAUSE

 

 

 

 

 

 

 

 

 

 

 

The burner fails to light

The control knob is not set correctly. Push in the control knobs before turning

 

 

 

 

them. Make sure the control knob is turned to the LIGHT position. (See page 6.)

 

 

 

 

You have blown a household fuse or tripped a circuit breaker.

 

 

 

 

The burner ports may be clogged. Clean them with a straight pin. (See page 30.)

 

 

 

 

 

 

 

 

 

 

 

The burner flames are

The burner ports may be clogged. Clean them with a straight pin. (See page 30.)

 

 

uneven

The burner caps may not be positioned properly. (See page 30.)

 

 

 

 

 

 

 

The burner flames lift off

The burner needs cleaning. (See pages 29 and 30.)

 

 

 

 

the ports, are yellow, or

The air/gas mixture is incorrect. Contact a designated service technician to

 

 

are noisy when turned off

check the air/gas mixture or see the Installation Instructions.

 

 

 

 

 

 

 

 

 

 

 

The burner makes a

The burner is wet from washing. Let it dry.

 

 

popping noise when on

 

 

 

 

 

 

 

 

 

 

 

 

 

 

35

Page 35
Image 35
Whirlpool F195LEH warranty Range does not Work, OVEN/BROILER Burner, Problem Cause

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