2. lf you need assistance . . .
Call our
and talk with one of our trained consultants. The consultant can instruct you in how to obtain satisfactory operation from your appliince or, if sewkze is necessary, recom- mend a qualifted service company in your area.
For further information, write to:
Mr. William Clark
Consumer Assistance Representative Roper Brand Appliances
2ooo M-53
Benton Harbor, Ml 49022
3. If you need service . ..
Contact the dealer from whom you pur- chased the appliance or the authorized servicer in your area. For help finding an authorized servicer in your arw, call our
4.If you need FSP replace- ment parts .. .
FSP is a registered trademark of Whirlpool Corporation for quality parts. Look for thii syrrbol of quality whenever you need a replacement part for your RopeP appliance. FSP replacement parts will fii right and work rigM, because they are made to the same exacting specifiitions used to build every new Roper appliance.
To locate FSP replacement parts in your area, refer to Step 3 above or call our toll- free telephone number in Step 2.
5.lf you are not satisfied with how the problem was solved . . .
lCcntact the Major Appliance Consumer Action Panel (MACAP). MACAP is a group of independent ccnsumer experts that voices consumer views at the highest levels of the major appliance industry.
lContact MACAP only when the dealer, authorized servicer and Roper Brand Appliance warrantor have failed to resolve your problem.
Major Appliance Consumer Action Panel 20 North Wacker Drive
Chicago, IL 60606
lMACAP will in turn inform us of your action.
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