If You Need Assistance
Or Sewice
This section is designed to help you save the cost of a service call. When calling our Con- sumer Assistance Center for help or calling for service, please provide a detailed description of the problem, your appliance’s complete model and serial numbers and the purchase date. (See page 2.) This information will help us respond properly to your request.
1. Before calling for assistance . ..
Please check the chart below for problems you can fit. It could save you the cost of a service
PROBLEM
Dishwasher does not run or stops during a cycle
Dishwasher seems to
run too long
Dishwasher will not fill
Water remains in dishwasher
Detergent remains in covered section of dispenser
Dishes are not as dry as you expected
Grinding, grating, crunching or buzzing sounds
CHECK THE FOLLOWING
Is the door tightly cbsed and securely latched?
Has the cycle heen set correctly? See page 6.
Has a household fuse or circuit breaker blown or tripped7
If the motor has stopped hecause of an overbad, it will auto- matically reset itself within a few minutes. If the motor does not start, call for service.
Is the water supply turned on?
Is the dishwasher wired into a live circuit with the proper voltage?
The dishwasher will run longer while heating the water. This is normal for bwer incoming water temperatures. See page 9.
Is overfill protector stuck in “up”position? Overfill protector should move up and down freely. Press down to release.
Wait for the cycle to finish. A small amount of water remaining is normal.
Check the drain air gap (if installed). If it is clogged follow the manufacturer’s cleaning instruction.
Has the cycle completed?
Is the detergent fresh and dry without lumps?
Is the bottom rack in backwards? The rack bumpers should face the door.
Is the rinse agent dispenser empty? Using a rinse agent greatly improves drying. See page 11.
Do not use Air Dry option on the next bad. See page 9.
Has a hard object entered the POWER CLEANTM module? The sound should stop when the object is ground up.
continued on next page
25
