Whirlpool GH6178XP manual Troubleshooting, Nothing will operate, Turntable rotates both directions

Models: GH6178XP

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TROUBLESHOOTING

6.Remove the burned-out bulb by squeezing the wire clip together, pulling to the right and lifting.

7.Replace bulb, using tissue to handle bulb, or wearing cotton gloves. Do not touch bulb with bare fingers.

8.Close bulb cover.

9.Replace charcoal odor filter.

10.Slide the top of the vent grille into place. Push the bottom until it snaps into place.

11.Plug in oven or reconnect power.

TROUBLESHOOTING

Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.

Nothing will operate

Has a household fuse blown or has the circuit breaker tripped?

Replace the fuse or reset the circuit.

Is the appliance wired properly?

See Installation Instructions provided with your oven.

Is the turntable support operating properly?

Remove turntable. Remove and replace turntable support. Replace turntable. Place 1 cup (250 mL) of water on turntable, then restart oven. If it still is not working, call for service. See “Assistance or Service” section. Do not operate the oven without turntable and turntable support working properly.

Turntable rotates both directions

Oven will not operate

This is normal and depends on motor rotation at beginning of

Is the door completely closed? Firmly close door.

cycle.

Is a spacer (on some models) attached to the inside of the door?

Remove spacer, then firmly close door.

Is the electronic oven control set correctly? See “Oven Control” section.

Is the Child Lock set? See “Child Lock” section.

Is the Learning Mode activated? See “Learning Mode” section.

Is the magnetron working properly?

Try to heat 1 cup (250 mL) of cold water for 2 minutes at 100% cooking power. If water does not heat, call for service. See “Assistance or Service” section.

Touch screen does not take command, or takes wrong command

Try using fingertip or fingernail. See “Display/Touch Screen” section.

Oven door looks wavy

This is normal and will not affect performance.

Turntable will not operate

Is the turntable properly in place?

Make sure turntable is correct side up and is sitting securely on the turntable support.

Display shows messages

Is the display showing “Home”?

There has been a power failure or the clock time has been turned off. See “Clock” section to reset the clock or to turn it on.

Is the display showing a letter followed by a number? Press the cancel pad/button to clear the message. If it reappears, call for service. See “Assistance or Service” section.

Display shows time countdown, but is not operating

Is the Timer in use? See “Timer” section.

Is the Learning Mode in use? See “Learning Mode” section.

Tones are not sounding

Are tones turned off? See “Tones” section.

Steam is coming from the vent grille

Some steam is normal.

Fan running slower than usual

Has the oven been stored in a cold area?

The fan will run slower until the oven warms up to normal room temperature.

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Whirlpool GH6178XP manual Troubleshooting, Nothing will operate, Turntable rotates both directions, Oven will not operate